Overall purpose of the role:

A key member of the Operational team responsible for Managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met.

You will effectively supervise on a day-to-day basis the operation of the security team, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to.

We offer a competitive rate of pay, great corporate benefits, plus over time paid at x 1.25 weekdays, x1.5 on Saturday and x 2 on Sunday and Bank holidays.

In order to comply with British Standards BS7499 and BS10800 and to ensure our ISO 9001 and SIA ACS status is maintained, this role also requires satisfactory completion of a medical questionnaire.  Please note that this requirement is not intended to prevent you from obtaining the role, but to ensure you are fit to perform the role in line with the above British Standards.  OCS are an equal opportunities employer and we will look to accommodate disabilities where possible.

Main Duties:

• Supervising the security team, providing exceptional first line manned guarding to the assigned contract
• Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
• Ensuring that all duties carried out in an honest, ethical, and professional manner
• To provide exceptional level of service to all staff and visitors to the site
• To be a point of contact for all emergency situations
• To operate and control the CCTV system
• To ensure regular patrols of the site while ensuring all standards are maintained
• Duty manager cover on weekends on rotation
• To manage team rotas and Timegate systems
• Supervising the security team, providing exceptional first line manned guarding to the assigned contract
• Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
• Ensuring that all duties carried out in an honest, ethical and professional manner
• To provide exceptional level of service to all staff and visitors to the site

To be successful in the role, you will need:

• SIA License (Door Supervision) - essential.
• SIA CCTV License (PSS) - preferred.
• Have a clean CRB and checkable work history
• Desirable - Experience working on the HMCTS Contract with Courts and Tribunal Security Officers
• Essential – an understanding of a Manned Guarding environment.

Personal Characteristics/Attributes:

• Excellent communication skills both written & verbal.
• Ability to work on own initiative.
• Ability to work effectively within a team.
• A professional demeanour.

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support