Description

Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It's one of the reasons we're recognized as a "Top Company" to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions. We cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?

A career within Salesforce Consulting and Managed Services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Important point(s) to consider

COVID-19 Vaccination Policy: Putting the safety of our people and clients first as we look to a hybrid future:The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details.

What you’ll create and do

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Having strong Salesforce business analysis consultants to lead our managed services engagement teams is critical to our success. That is why we’re aggressively seeking the very best and brightest Salesforce practitioners at PwC

You’ll work closely with, and be mentored by, some of the very best Salesforce consultants in the cloud ecosystem. They will share their knowledge and give you big challenges to explore and solve as you develop new skills and experience in a collaborative and fun environment

You will also mentor the next generation of Salesforce support consultants, providing them with insights and challenging them to be better consultants.and can articulate theory behind workflow and validation rules as data quality tools 

Leading, coaching, guiding and assisting team members to become a high performing team, in effect playing the role of scrum master in an Agile environment

Capturing and tracking performance measurements to drive value and quality improvement

Leading and working directly with external clients / end-users and stakeholders to collect business requirements, constructing user stories, and developing acceptance criteria 

Estimating level of effort for activities and conducting post-implementation support activities (e.g, scope and impact management)

Supporting business development efforts, including fostering professional relationships in industry and preparing responses to requests for proposals is a bonus

What you’ll bring to this role

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Experience with the Salesforce platform, including but not limited to Experience Cloud, force.com/Service Cloud

Experience with developing, capturing, and managing performance metrics

Experience with backlog/roadmap management and prioritisation - especially working with multiple stakeholders and conflicting priorities

One or more Salesforce certifications, including but not limited to: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant, and/or Salesforce Certified Advanced Administrator

Additional certifications, including but not limited to Salesforce Certified Platform Developer I, Salesforce Certified Community Cloud Consultant and Salesforce Architecture certifications are a bonus

Non-Salesforce certifications like Agile Scrum Master or Product Owner would be a bonus

Strong understanding of Salesforce security and the limitations of configurations and best practices in using code

Strong understanding of Lightning, APEX and Visualforce 

Why you’ll love working for PwC 

At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit: https://www.pwc.com/ca/whypwc

See how you can create your future at PwC

www.pwc.com/ca/en/careers/create-your-future.html

Get to know us

Check out our careers blog to hear what our people have to say and discover a place where you can bring your passions and whole self to work. https://www.pwc.com/ca/en/careers/blog.html 

Applying at PwC

At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application interview process click here:  https://www.pwc.com/ca/applytopwc

We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers: https://www.pwc.com/ca/en/careers.html

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.