Our client is a leader in the marketing and distribution of a diverse consumable products range across the Facilities Management, Hospitality and Healthcare sectors.

They are a multinational company committed to bringing out the best in their people through ongoing training and development, providing an environment that is safe, pleasant, and harmonious, encouraging open and effective communication between all levels and offering employment that is secure and satisfying.

They pride themselves on Diversity and Inclusion, Corporate Responsibility, and Wellbeing.

Our client is looking for a Sales Support / Customer Service Representative in Nelson to facilitate the delivery of efficient, accurate and timely services to all customers and / or suppliers.

This role primarily involves :

• Meeting and exceeding customers' expectations to have orders and enquiries processed in an accurate, prompt, and courteous manner.
• Adequately and promptly informing customers of any delays or changes to any expected deliveries or providing suitable alternative solutions.
• Ensuring effective communication exists both within the Customer Service team and other areas of the organisation.
• Providing administration support to the Sales team.
• Actively promoting stock and preparing all brochures and media.
• Providing support to the Warehouse team with receipting of inbound orders and picking orders for despatch.

We are looking for people with the following skills :

• Excellent telephone manner and interpersonal skills.
• Computer literate and familiar with Microsoft Office efficiency packages.
• Strong numerical and analytical skills.
• Commitment to customer service excellence.
• Good organisational skills.
• Self-starter and highly motivated.
• Ability to work in a team environment.
• Have a working knowledge of the selling process.

What can we offer you?

• Career and development opportunities- opportunities to learn and advance.
• Great local culture and team environment.
• Competitive hourly rate.
• Wellbeing and community involvement.
• Prosperity planning.
• Discounted corporate deals.
• Work-life balance.
• Employee assistance program.