The Reward & Benefits Administrator will co-ordinate and support all aspects of reward and benefits administration services, ensuring effective completion of routine support activities through an employee’s life cycle.

The main activities within the role will include:

Being the key resource contact for all reward related queries via the reward admin mailbox and escalate queries as required. 

Providing administration and co-ordination support in all cyclical reward activities such as: Group bonus processes, Annual pay reviews, Benefits administration, Pensions administration, etc.

Creating and maintaining reports in relation to benefits utilisation and annual membership information as required.

Working closely with the Reward Specialist to provide periodic reward survey data to survey companies for up-to-date industry information.

Processing invoices and working closely with vendors and the invoicing team to ensure that payment information is accurate.

Working closely with relevant teams to ensure that information on HC-One’s intranet pertaining to Pay & Reward are accurate and up-to-date. 

Building a good and close working relationship with all teams in Homes and the Support office.

Supporting reward project administration activities to ensure timely and success delivery of reward projects.

This role is based in Darlington, with some opportunity for flexible working.

About You

With experience of working in a high volume, fast paced administration and support role, ideally within a reward or benefits administration role or within the care sector, you will have strong organisational and time management skills and an ability and willingness to contribute to the broader team and work as an effective team member. 

IT literate with good knowledge of Microsoft office tools, ideally with good numerical understanding with an aptitude for analytical data management, you will have excellent interpersonal skills and a high level of attention to detail. 

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 300 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

Award-winning learning and development

An opportunity to learn from experienced colleagues as part of an outstanding and committed team.

Group life insurance scheme

GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16

Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners

Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues