Retail Admin Support

We’re looking for a creative and eager IT Retail Admin Support to join our growing Healthy Planet family! Reporting to the Head of IT, the incumbent will maintain and improve the LS Retail based IT environment, assist Head of IT in various on-going Projects. Role will provide access to various technologies and top-notch branded systems across a broad range of operations.

Requirements:

• Experience of Retail (Store Setup & POS Support)

• At least 4 years’ experience in a Retail Environment troubleshooting POS, ERP, ECOM Events. (M)

• Experience managing MS SQL Server Based Environment. (P)

• Experience managing Windows Servers and AD Domains (M)

• Hands-on expertise in Windows, MS Office, Network Maintenance (DNS, DCHP, Active Directory) and other common desktop applications. (M)

• Experience with setup and maintenance of Network & Security Firewalls, Routers (P)

• Setup access to Enterprise Servers (Cloud & On-Premise) (P)

• Experience managing web servers (Linux + Apache, DNS configuration) (O)

• Experience configuring & maintaining IP telephony systems (P)

Responsibilities:

• Provide technical support in-person, email & telephone (some off-hours & on-call support is likely)

• Install & maintain hardware and software systems to ensure stability, security, and usability. Escalate major hardware or software problems to vendors or technicians for service

• Assist in development of training materials and procedures, and train users in the proper use of hardware and software

• Participate in research, planning and implementation of new technology initiatives

• Read technical manuals, trade magazines and other sources of information to maintain knowledge of current systems and industry developments.

What We Offer

• Medical Benefits and flex spending account for Full-time employees

• Goodlife Corporate membership

• Employee discounts

• Internal opportunities for advancement

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.