As the Restaurant Supervisor, you’ll assist the Management Team in running the restaurant effectively by maintaining Harrods high service standards, maximising sales, while enhancing customer experience. The Restaurant Supervisor is responsible for ensuring budgets are met, completion of the daily and weekly paperwork and stock orders, and ensuring your front and back of house teams demonstrate highest standards of grooming by adhering to the Company’s Dress Code Policy.

Our Promise to You

Our standards and expectations are high, but it also means you’ll have the satisfaction of helping to create a uniquely magical experience.

Since Harrods conception over 170 years ago, our Food and Beverage Team has grown to over 400, and this couldn’t have been done without placing our value in our workforce. In joining the Harrods Team, you will receive:

• Competitive hourly rate alongside excellent tips and tronc
• Set contracted hours – paid additional working hours at an overtime rate of 1.5 p/h
• Minimal late evenings by industry standard – majority finished by 10pm
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise
• Great career opportunities in multiple locations around the UK and going international. This role offers the opportunity to build your expertise in numerous different industries, and grow an exciting career within Harrods
• Staff Canteen
• 22 days’ annual leave + birthday off
• Up to 33% Harrods discount

About Us

As the world’s leading luxury retail emporium, we make the impossible possible, and our hospitality offer is evolving and expanding rapidly across our stores. We are a welcoming and close-knit family who are passionate about food and beverage, and aim to create magic and memorable experiences for every customer, every day.

You’ll previous hospitality management experience, preferably with a prestigious hotel or high-end restaurant. Having a great knowledge and passion for food and drink is essential. You’ll have great organisational skills and a strong customer focus in everything you do. You’ll have exceptional people management skills to coach and direct the team, with the ability to build effective working relationships with other stakeholders.

Uniquely You

At Harrods we believe anything is possible. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.