POSITION SUMMARY

This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring, compassionate, confidential and secure manner. This position is responsible for capturing all patient demographic, diagnostic, and insurance information for patient registration.

QUALIFICATIONS

• Basic skill level in MS Word and Excel required.
• Spelling, medical spelling and medical terminology must be at a basic skill level.
• Typing speed at a basic skill level is required.
• Graduate of a recognized Health Office Administration course, or equivalent experience and/or education.
• Knowledge of beds and related hospital services.
• Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements, including demographics and insurance information.
• Good written communication skills.
• Customer service oriented.
• Adept in working in a high volume, high stress area dealing with competing priorities.
• Experience in patient registration/patient processing preferred.
• Proven ability to work as a team member.
• Must present a professional demeanor at all time.
• Excellent work performance and attendance record is essential.

HOURS OF WORK

Rotating shifts including weekends and holidays