Registration & Records Representative - Office of the Registrar - RPT (North & Lakeshore Campus)

(20823)

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

The Office of the Registrar supports and celebrates student success. We provide students and the campus community with support through the distribution of key information, high-quality service delivery and the maintenance of essential systems and processes. Our dedicated staff work in a myriad of areas including Student Recruitment, Admissions, Academic Records, Convocation, Customer Service, Fees, Financial Aid, Registration & Course Scheduling, Reporting, Student Systems, and Transfer Services at both our North and Lakeshore campuses. We are a collaborative team that welcomes innovation, upholds a culture of inclusiveness and respect, and supports wellness.

Please review Humber College/ Guelph Humber vaccination policy prior to applying to this position.

Job Details:

Position Title: Registration & Records Representative, RPT (North & Lakeshore)

Status: Regular Part Time

Hours: 24 hours per week to be scheduled anytime between Monday to Friday, 8:30am-4:30pm. Will be required to work additional hours during peak periods.

Faculty/Department: Office the Registrar

Campus/Location: North Campus and Lakeshore Campus

Salary: Pay Band 5 (Min) $16.44

What you will do:

Under the direction of the Manager, Student Records, the Registration & Records Representative has a passion for helping students and a keen eye for detail when completing records-related tasks such as: monitoring shared email inboxes and responding to inquiries from students and staff, printing and mailing transcripts, processing education verification forms, verifying student records, and document maintenance. The incumbent will be working in a fast-paced environment, managing a high volume of enquiries and competing tasks while ensuring accuracy and thorough completion of duties. The Registration & Records Representative may deal with sensitive and highly confidential academic information.

What you bring to the role:

Education: The incumbent will possess a 2-year post-secondary diploma or equivalent.

Experience: The successful candidate will have a minimum of 2-years professional work experience in customer service or equivalent.

Skills:

Exceptional attention to detail and thorough analytical skills

Excellent written and oral communication skills

Ability to adapt to a changing environment and handle multiple priorities

Great critical thinking and problem-solving skills

Excellent time management and organizational skills

Ability to work well within a team or independently with minimal supervision

Successful Applicants:

Must have access to a reliable internet connection.

Must have a suitable and private work space to take calls from home/remotely.

Comfortable with on-site/on-campus work (e.g. printing offers of admission, receiving incoming mails/transcripts, etc.)

Should be comfortable working from home/remotely and on-site as we are utilizing a hybrid approach at this point in time. There could be changes to this approach pending direction from government officials and public health.

Humber has a Vaccination Policy, please visit our Return to Campus website and www.humber.ca/updates for more information.

What’s in it for You:

An opportunity to have an impact with a post-secondary institution, poised to do great things.

Diverse, hard-working, committed team of people who care about each other.

Tools and technology that will allow you to succeed at your job.

Amazing perks

Highly supportive work culture

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion:

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation:

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement:

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion http://hrs.humber.ca/human-rights-equity-diversity.html or the Office of Student Conduct at studentconduct@humber.ca

Hours Per Week 24

Position Type Regular Part-Time Support

Minimum Salary 16.44

Maximum Salary 25.29

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Student Affairs and Services

Deadline to Apply Feb. 27, 2022

Job Posting 2/18/22

Department Office of the Registrar