Full job description

Are you an effective problems solver? Are you interested in registering health care providers for OHIP billing numbers, providing advice and ensuring effective service delivery? In this unique role, you will work independently and with a small team, where each phone call or document will present a new challenge, issue or outcome.

What can I expect to do in this role?

In this role, you will:

• Process new applications/changes by reviewing applications for completeness and verifying eligibility.
• Maintain document control and administer mail for the unit.
• Maintain files and databases.
• Monitor compliance with legislation, policies and procedures.
• Provide customer service support by responding to inquiries.

How do I qualify?

POLICY AND PROGRAM KNOWLEDGE:

• You can understand, interpret and apply relevant sections of policies and procedures associated with the Health Insurance Act, Freedom of Information and Protection of Privacy Act, Ontario Drug Benefit Act, and Independent Health Facilities Act to determine eligibility for registration and payment.

COMPUTER SKILLS:

• You have the demonstrated skills and experience to input and retrieve data, process applications and manage files within various Ministry applications such as Remedy and the Corporate Provider Database.
• You are proficient with software packages including Microsoft Office applications and electronic mail.

ORGANIZATIONAL AND TIME MANAGEMENT SKILLS:

• You are able to work under pressure, exercise initiative, work accurately, organize and use time management skills to meet deadlines.

RESEARCH AND ANALYTICAL SKILLS:

• You have demonstrated research and analytical skills to review data and assess compliance.

COMMUNICATION AND TEAMWORK SKILLS:

• You have proven oral, written and interpersonal skills to explain registration legislation, policy, operational procedures and eligibility criteria.
• You have teamwork skills to foster a team environment within the unit.

OPS Commitment to diversity, inclusion, accessibility, and anti- racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.