About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

About the Team

Within the Corporate Services branch of TfNSW is the Transport Shared Services (TSS) responsible to provide business support to more than 26000 customers. Your new team under this role is within the Recovery at Work Team who are responsible for providing best practice injury management services in line with SIRA requirements.

The opportunity  

Right now, we have an exciting opportunity for a Recovery At Work Advisor to join our Injury & Claims Management team on a permanent full-time basis based in Burwood - Flexibility and working from home arrangements available due to the current environment.

Reporting into the Recovery At Work Team Lead, you will be responsible for providing best practice and comprehensive case management using evidence based strategies to drive successful recovery at work outcomes. You will provide sound recovery at work advice and case management involving early intervention, workplace assessment, occupational rehabilitation and recovery at work programs for complex or significant cases.

You will maintain effective relationship with key stakeholders to implement strategies and work collaboratively towards achieving optimal outcomes to minimize costs and premiums. You’ll achieve this by maintaining a high standard of customer service with our internal and external key stakeholders and, work cooperatively within a team, exchange information and assist other team members to achieve team objectives and work outcomes.

Please click here to view a copy of the position description.

About you

To be successful in this role, you will hold Recovery at Work Coordinator Accreditation in accordance with SIRA requirements along with sound knowledge and experience of NSW Workers Compensation legislation.

You will be an accredited Allied Health Professional with a background in occupational rehabilitation. You thrive in a collaborative, complex and constantly changing environment, demonstrating the flexibility and resilience to quickly update your approach and evolve within. Your strong stakeholder and communication skills are also highly regarded as you will be required to partner with both internal and external stakeholders to ensure best outcomes are reached.

Salary and benefits

The salary for this position is Transport Grade 6 plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

Interested? 

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11.59pm, Wednesday 4th May, 2022.

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Christina Park at CHRISTINA.PARK@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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