Key Responsibilities:

• Be the first point of contact to greet visitors and residents 
• Answer and direct incoming calls in a friendly and professional manner 
• Visitor sign-in and out and maintenance of the carpark and key register 
• Respond to call bells and action any health and safety requirements
• General administrative support to ensure the smooth running of the Village
• Assist the Social Co-Ordinator with Village activities

Key Requirements:

• Great customer service skills, friendly and personable
• Strong administration skills and an excellent phone manner
• The ability to build rapport with residents, staff and visitors
• Empathy and patience when interacting with elderly residents
• Excellent verbal and written communication skills
• A professional and engaging manner
• Flexibility, with a positive "can do" attitude
• Computer “savvy” with proficiency in MS Office (Word and Excel)
• A high level of personal presentation 

This role will ideally suit someone who likes a busy, varied role. As an integral member of our team your professionalism and excellent communication skills will ensure your success in this role.

To be considered for this role, please submit your CV and cover letter.

Applicants must be legally entitled to work in New Zealand.