Part Time Receptionist - Fairfield Hitchin

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Care team is friendly and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-

for-profit organisation that is proud to make a genuine difference to peoples’ lives, each and every day.

Join our Fairfield Care team as a Receptionist

Working in Care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter.

Working as a Receptionist is not only varied and interesting, it's incredibly rewarding.

As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of  Part Time Receptionist (24 hours PW). Your responsibilities will include:

Please be aware - this role involved 2 x 12 hour shifts 8am to 8pm Monday to Sunday ( one weekend in three)

• To receive and re-direct incoming telephone calls, taking messages etc as required.
• To welcome and receive all visitors to the Home, ensuring that the appropriate register is correctly completed and the relevant resident and/or staff member notified. To organise refreshments as appropriate.
• To support the administrator in the typing of routine correspondence as required in connection with the administration of the Home when requested
• To support the General Manager/ Administrator or other Heads of Department with photocopying when requested
• Ensure adequate stocks of forms, and stationery are available in the receptions area .
• Receive process and distribute all incoming mail, faxes and e-mail etc. in a timely fashion. Organise the prompt distribution of delivered newspapers to the residents

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is

positive and friendly. The successful candidate will:

• Good level of IT skills and literacy
• Previous reception/administration experience
• Computer literate (Word for Windows, Excel, E-mail, Internet etc.)
• Positive energy, friendly smile and supportive approach.
• A “can do” attitude
• solutions focussed and driven
• Exceptional customer service skills

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Salary: £9.50 per hour
• Your holidays are important to us. Take up to 20 days annual leave plus bank holidays.[
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous
• You’re Receive up to £2000 welcome bonus when you join us and complete your first year. [nurses]

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.