Receptionist/ Customer Service Front of House

We have an exciting new opportunity for a experienced Receptionist/Customer Service Front of House to join our Oaklands Hospital.

You will be a friendly welcoming face to our Hospital and will ensure that our patients have a positive customer experience when visiting. You will deal with all patient enquiries and provide advice or guidance on the patient procedure during their appointment. There will also be admin duties that form part of the role as well as answering calls and passing on information to a busy clinical support team. You will also provide administration support to both Reception and Outpatient Departments

What you’ll bring with you:

• Outstanding professional customer service and inter-personal skills
• Friendly, outgoing personality
• Flexibility and adaptability to cover the needs of the department
• Excellent communication and professional telephone skills
• Administrative and receptionist experience within the healthcare sector (preferable)
• Proficiency in Microsoft Office and willingness to learn additional software
• Excellent attention to detail
• Good time management skills

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Benefits:

• Competitive Salary
• Contributory pension scheme
• Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
• 25 days + 8 days bank holiday annual leave
• Flexible shift options
• Private Healthcare and Life Assurance
• Free onsite parking and a subsidised staff restaurant
• Free uniform
• Access to our employee Discount Programme
• Wellbeing centre and access to 24/7 employee assistance line for free advice