• Quality and Patient Safety Assistant
• Permanent, Full Time Position
• Waitematā District Health Board

We have an exciting opportunity for you to join a team whose focus is on improving the quality of clinical care, reducing risks and improving patient experience.

The Quality and Patient Safety Assistant supports the Quality and Patient Safety Team in providing administrative and data support, including the reviewing and analysing of incidents, as well as providing training on our risk and incident systems. The Assistant also works with the Consumer Feedback Administrator in the management of Feedback.

The pace is busy, the work is varied and can on occasion be complex and challenging so you must be organised, proactive and flexible, able to remain calm and professional when under pressure as well as be able to prioritise your workload and deliver within set timeframes and deadlines.

We would love to hear from you if you have experience and enthusiasm for working in an administrative or customer service role and can bring the following;

• Exceptional computer skills and be proficient with MS Office applications
• Customer service experience
• Excellent communication skills
• Data analysis skills
• Proven attention to detail
• Excellent organisational skills
• Cultural awareness
• Continually striving for positive outcomes
• Ability to deliver training to small groups or individuals
• Ability to demonstrate compassion and empathy
• A positive can-do and great team attitude.

Prior health sector experience will be well received but is not essential if you are keen to jump in and learn. Training will be given on all our systems and processes.

The advertised role is full time and is based at North Shore Hospital.

Reference number: WDHB13917                                                           Closing date: 13th April 2022