The Open Product Team sits within the Individual Protection Propositions structure and we manage Aviva’s suite of life, critical illness and income protection products which are currently available through intermediaries, estate agencies, direct to customers and through our bank partner. We sit alongside colleagues who are dedicated to improving and digitising customer journeys, managing change and supporting our closed product set. We flexibly support each other based on priorities.

Our main focus is on Aviva’s strategy, to grow individual protection working collaboratively with the wider individual protection business, in particular, distribution, marketing, underwriting, claims, pricing and IT teams. We also have robust product management processes in place to ensure our currently marketed products are working as expected and living up to the long-term promises made to customers.

This role sits in the middle of this with specialist focus on the product element but requiring a strong team work ethic and need to collaborate with all areas involved in the marketing mix to enable Aviva to win. It can be based in either York, Sheffield or Bristol, with a hybrid work pattern of office/home-based.

Some of the key responsibilities include:

• Identification, business casing, delivery and tracking of product change for growth through use of data, external engagement and insight

• Spotting and supporting trading plans working closely with other teams and understanding the end-to-end customer proposition

• Benchmarking Aviva products within the market and via deep understanding of tools available and adviser processes to identify areas of strength and weakness and act accordingly

• Growing knowledge via development of internal and external networks and obtaining bespoke insight where required

• Build on Aviva’s external presence in the market and create opportunities to demonstrate thought leadership

• Robust risk management and adherence to Aviva’s customer led propositions development process with awareness of regulatory developments e.g. the FCA’s new consumer duty

• Completion of annual product reviews and value assessments

• BAU management of technical literature approvals and product queries

Skills & experience we're looking for:

• The role involves significant stakeholder management so experience is essential

• Prioritising and managing multiple initiatives simultaneously

• Deep knowledge of the protection industry and Aviva’s products is preferred

• Drive to collaborate towards common goals and do the right thing for Aviva to compete in line with our values

• Strong communication skills, report writing and presenting

• Strong problem solving and analytical skills

• Strong planning and organisational skills

What will you get for this role?

• A salary between £32,000-£42,000 depending on location, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Daniela Krol a call on 0121 234 7660 or send an email to daniela.krol@aviva.com 

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.