About us

Sydney Metro is Australia's biggest public transport project and first fully-automated metro rail network, connecting customers and transforming the way Sydney travels. Our new generation of driverless trains are fast, safe and reliable, and link with Sydney's existing public transport network to provide seamless journeys. Our 46 state of the art, fully accessible metro stations and precincts are designed to meet the evolving needs of our customers and communities.

With the Northwest line already in operation and works well underway on the City & Southwest, West and Western Sydney Airport lines, Sydney will enjoy a fully operational Metro network by 2030.

The opportunity

We have an exciting opportunity for a Project Officer - Knowledge Management to join the team. The role will be responsible to provide support and maintain the day-to-day operations of Sydney Metro’s Knowledge management systems and undertake various tasks to assist with the implementation of strategic projects.  The role assists in any aspect of the knowledge management team, including developing, implementing and/or evaluating initiatives to ensure that they support organisational and project objectives, government policy and legislative requirements.  The role will support knowledge management activities across the business as a path towards excellence in program/project delivery.

The successful applicant will also be involved in the following:

Maintain the Integrated Management System (IMS) and other knowledge management tools, responding to user requests, uploading documents and providing support to maintain compliance and ensure key organizational knowledge is accessible

Undertake data analysis using qualitative and quantitative data analysis methods to identify knowledge management best practice and inform decision making

Assist in the review and coordination of communication and engagement material, capability and development programs; and support development of workshops, along with other initiatives to support program requirements.

Support the development and implementation of the Knowledge Management Framework across the organisation to enable increased organisational efficiency and performance

Develop and maintain performance indicators and track metrics for knowledge systems, content and newly introduced programs to monitor knowledge management programs and activities

Support stakeholder engagement activities of the team with inter-department, government, industry and innovation experts, including participating in key meetings or working groups to contribute to knowledge management best practice for the organisation

Please click here to view a copy of the role description.

About you

To be successful in this role, you will have previous experience in a knowledge management environment.  You will have analytical skills that you can use to support the team. A background in a project support environment will be highly regarded. You will be a flexible team player who thrives in a fast paced environment. You will possess excellent interpersonal, communication and relationship building skills along with great time management and coordination skills.

Essential requirements

Tertiary qualifications in a relevant field and/or equivalent experience

Salary and benefits

The salary for this position is Transport Grade 7 ($106,086 - $118,816) per annum plus superannuation and leave loading. For more information on Employee Benefits at Sydney Metro please click here.

Interested?

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process. 

Applications close: 11.59pm, Wednesday 23rd February 2022

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Maren Steed at MAREN.STEED@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Metro.

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro. ​

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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