About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

Opportunity to make a real impact, shaping the future of NSW

Join a team committed to putting People at the Heart

Fixed Term Full Time role up to 30 June 2023

The Division

The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We leverage data and insights, implement new technologies, drive innovation and build partnerships to provide customer-centred solutions

The opportunity

Right now, we have an opportunity for a Project Officer to join the Connected Journey’s team

You’ll play a critical role in project delivery and support functions contributing to the development and delivery of a major program of work to redesign and rebuild various customer facing web sites with a current focus on Roads and Maritime content in Transport.

You'll be joining a diverse, inclusive, and welcoming team offering genuine work-life balance with a flexible workplace.

What you will be involved in

You will work closely with the content development team, managing deadlines for content production, review and publication, with a focus on content scheduling and facilitating content deployment

You will contribute to Agile ceremonies and rituals, communicate project updates, and coordinate contributions from multiple team members to ensure on-time content production delivery

You will take an active role in managing systems and platforms, including set up of projects, workflows and user access/permissions, and user training

About you

You’ll bring demonstrated experience in delivering excellent digital customer experience in high profile complex projects, preferably in a highly regulated environment such as government

You’re a detail oriented confident communicator who ensures the success of key project milestones with the ability to make decisions, take suitable action and influence others.

You have an adaptive and flexible Agile mindset, welcoming changes in priorities and deadlines. You have experience working in an Agile environment, with some Agile education

We’re looking for

An outstanding digital content writer, with editing and quality assurance skills from within an agile environment

A master of persuasion, who can manage and influence internal and external stakeholders

A data driven decision maker, with extensive experience in SEO and Google Analytics

An Agilist, with experience working in a Scrum team

A content design enthusiast, who can interpret an information architecture with experience publishing in Drupal or like content management systems

An accessibility ambassador, with a working knowledge of NSW.gov and OneCX design standards, and WCAG accessibility requirements

A resilient positive thinker, ready to join a dynamic team in an evolving organisation with high output volume, tight deadlines and competing priorities

Want to know more?

Please click here to view a copy of the role description.

Salary and Benefits

The salary for this position is TfNSW Grade 7 ($106,086 - $118,816) per annum, plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

How to apply

To apply for this position, please submit a resume and address the questions within the application.

Need help?

For more information on how to apply for a role in the NSW Public Sector please click here.

For any enquiries, please contact Shefali Uppal via email at shefali.uppal@transport.nsw.gov.au

Close date:  11.59PM, Sunday, 10th April 2022

​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Shefali Uppal at SHEFALI.UPPAL@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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