Role:

Project Delivery Lead (or Programme Delivery Lead)

Purpose of role:

The purpose of the role is to design, implement and manage a Programme of work to deliver on Primark’s ambition to expand and realise the potential of our existing and new markets. This will include aligning programme deliverables to strategic and financial objectives, resource planning, and, developing the governance structure and model that will underpin this key pillar within Primark’s Future Amazing Framework.

The role is also responsible for Programme communication and stakeholder engagement delivered through a series of dynamic channels and insightful reporting.

Reports to:

Head of Transformation

Key Responsibilities:

Programme Management

• • Accountable for programme planning, risk and issue management, dependency management and budget tracking.
  • Oversee multiple workstreams / related projects for interdependencies, risks, costs and planned impact for benefit realisation.
  • Develop and maintain a resource structure and plan for the programme to ensure effective balance of resource demand and capacity.
  • Communicate project health and progress to key stakeholders through insightful and accurate reporting.
  • Work within EPMO and Change frameworks to identify impacts, capacity constraints and other programme related requirements

Stakeholder Management

• • Support the programme in identifying the full range of interested or impacted stakeholders
  • Build effective, tailored, communication channels with business leaders and all stakeholder groups.
  • Build / report to wide range of senior corporate and business leaders on multiple forums (e.g. ABF, Primark Leadership Team, Governance Forum etc)
  • Aid business leaders to identify accountability for implementation and embedding into BAU
  • Communicates strategic priorities, setting clear metrics and deliverables to drive continuous improvement and high performance

Programme Governance

• • Responsible for compliance with all Primark and ABF governance structures and policies for capital investment and professional fees.
  • In line with Primark Transformation Office frameworks, establish programme governance for the end to end delivery of all business streams required to deliver the strategic growth objectives.
  • Prepare or oversee any required reporting for accurate representation of the programme
  • Ensure governance is dynamic and supports Primark’s pace and agility whilst balancing risk.

Programme Performance

• • Partner with business leaders to identify optimised solutions for the programme, advise on previous successes and failures, identify possible synergies and potential problems
  • Gain deep understanding / Provide advisory support of programme strategy to ensure all planning, implementation and embedding are in line with benefit realisation goals
  • Lead on programme related problem solving and conflict resolution plans and concerns
  • Constructively challenge the business for most pragmatic, Primark appropriate solutions with the highest estimate of embedding success
  • Maintain independence of the Transformation Office to guide programme business leaders in the best interests of Primark and offer support where needed
  • Remove roadblocks and act as the point of escalation for workstream risks and issues.
  • Develop and agree suitable mitigations with the Primark Leadership Team.
  • Responsible for adherence to agreed scope ensuring robust change control and sign-off for any deviations from the plan.
  • Record, track and monitor agreed actions from all meetings and governance structures.
  • Monitor return on investment in conjunction with Finance team.

Essential knowledge, education, skills and experience:

• • Professional Project Management Qualification (desired)
  • Extensive experience in Programme Management and implementing adapted governance models that deliver the needs of the business in cross border or multinational businesses.
  • Strong advisory and problem-solving skills with the ability to remove roadblocks and ensure progress, applies lessons learned to enhance future ways of working
  • Proven ability to build trusted relationships and collaborates across multi country, diverse and multi-functional teams to successfully drive business objectives
  • Excellent planning and organisation skills, ability to multi-task, plan and prioritise work schedule for self and team and work within agreed timescales
  • Ability to lead, influence and coach others at all levels of the organisation
  • Excellent attention to detail and an ability to analyse and interrogate high volumes of data as well as demonstrating an ability to focus on higher level overview
  • Excellent communication skills enabling effective engagement with a diverse stakeholder group both across the business and externally
  • Effective and persuasive presentation skills, including the ability to present complex information in an understandable manner to all areas of the business
  • Collaborative team player demonstrating high levels of emotional intelligence and the ability to push back with professionalism.
  • Sound judgement, unquestionable ethics and integrity with high degree of transparency and trust
  • Experience of using PPM Tools e.g. Planview (desired)