This position is part of the Accountability, Culture and Talent (ACT) transformation program group formed to lead Citi’s transformation efforts across these three critical pillars. We are at a pivotal moment of redefinition across our franchise as we transform our risk and control environment to one that is stronger and simpler.

Strategic projects / initiatives

• Lead and drive the execution of strategic projects / initiatives
• Support the end-to-end management and oversight of complex programs, within schedule and resources.
• Develop, maintain, and manage customized project plan tailored to requirements, outlining deliverables, milestones, critical path items and actions.
• Track project progress and provide regular updates to key stakeholders, highlighting risks, and providing sufficient project details, metrics, and assessments as warranted.
• Maintain solid relationships with key external (e.g., vendor etc.) and internal stakeholders.
• Gather data and create presentation material / senior-level talking points for internal and external reporting and communication purposes.
• Initiatives will include stakeholders across the business, i.e., technology, product, operations, servicing, marketing/ communications, and legal/ compliance
• Define, execute, and enhance processes and controls required to manage/govern Projects.
• Make recommendations for improving the effectiveness of policy and practices.

Qualifications:

• 6-10 years of experience
• CAPM, PMP, PgMP and/or MBA are a plus
• Developed communication and diplomacy skills are required to persuade and influence others; may negotiate with external parties.
• Experience with technology projects a plus
• Required skills include project management, quantitative aptitude, and the ability to effectively synthesize and communicate complex business issues through concise presentation skills.
• Good interpersonal skills to oversee cross-functional work streams.
• Solid organizational skills and ability to work autonomously.
• Capacity to anticipate and proactively identify and resolve problems.
• Ability to multitask within tight timelines.
• Ability to drive projects from ideation or assignment to execution.

Education:

• Bachelor’s/University degree or equivalent experience.
• PMP or related certification a plus.
• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.