“As part of Microsoft’s Cloud + AI Group, we are responsible for building, managing, and securing the platform, products, processes, and services that powers Microsoft. We build, maintain, and implement a cloud-first approach to our technology and experiences, from custom-built business solutions developing our campus of the future and our productivity and collaboration experiences like Teams and SharePoint, to horizontal 3rd party solutions like SAP and Adobe. As a steward of Microsoft and our customer’s data, a core function of Microsoft Digital is ensuring the security of every aspect of the business. Microsoft Digital is responsible for company-wide information security and compliance, with a strategic focus on information protection, assessment, awareness, governance, and enterprise business continuity. Microsoft Digital’s charter is also to influence and work alongside engineers across the company and with strategic partners to build and grow their cloud products and services. As customer zero, we deploy these services inside Microsoft and then share best practices with enterprise customers at scale across the globe.”

Microsoft Digital builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!

Responsibilities

As part of the Microsoft Digital Platform Engineering team, as a Program Manager, you will be personally involved in leading the designing, configuring the business requirements & features that enable our mission critical business partners. You will work closely with peers across teams (inside Microsoft Digital and across the company) to help build flexible and high-performing Integration Services that enable next generation of business services. This is a data-driven and fast paced environment where ideas can be taken from conception to scale. It is a great opportunity to work on something highly strategic to Microsoft! The Product Manager role is to drive the vision and execution of Microsoft’s next generation Integration Services Platform.

Our culture emphasizes vision led, data driven, customer focus, and delivering right outcomes in a collaborative, agile environment. We are looking for outstanding Product Manager to join our team and build services at enterprise scale.

Key responsibilities:

The Microsoft Digital Platform Engineering team is at the center of all capabilities being developed to solve internal problems of SAP and Supply Chain business using Integration Platform including extending these capabilities to internal and external customers for similar problems that they are looking to solve. This platform therefore needs to scale from end-to-end building capabilities perspective. The Program Manager for Integration Services is going to be responsible for the following:

Contribute to formulating a vision, value proposition and roadmap for improvements and enhancements to Integration Services Platform.

Ensure designs of Azure platform components for Integration Services, helping the architecture for scalability and global reach.

Driving customer-focused program management by planning and designing improvements based upon business and customer feedback.

Define, drive, prioritize, and specify functional scenarios for managing platform features.

Provide program vision and roadmap to the development team building key functionality, working with customers to get feedback, and iterating to improve outcomes.

Manage multiple projects, prioritizing, planning, and executing deliverables.

Partner across the business and engineering teams to develop capabilities that drive success for the broader Integration Services capabilities on Azure Platform.

Market/Customer understanding:  Develop critical and clear understanding of the requirements of the Market, of the requirements of customers, distill that and use it to develop the roadmap, and lead the team.

Own and evangelize feature roadmaps to land a reference implementation of SAP Enterprise Services across multiple business processes.

End-to-end ownership of scope/priorities, schedule, budget, risks and issue management

Demonstrate customer obsession and demonstrate the use of data to identify the top pain points and opportunities for driving impact.

Other areas of key focus on the team include:

Collaborate with business and technical teams to gather business requirements to develop solutions. Must have a strong focus on the end-to-end customer experience.

Be data-driven and keep customer as the most important dimension while planning new capabilities.

Leverage Microsoft technologies to build world class, innovative solutions.

Work with partner teams for capacity planning, defining service requirements, and designing end-to-end capabilities and features.

Create solutions with GTM in mind which caters to Microsoft requirements and is also useful for other customers.

Qualifications

10+ years combined experience: Program Management, Product Management, Operations Research, Software Development, technical/engineering role(s).

5 years of experience in Product Management, Planning, design, development, testing and implementation experience on large scale and complex projects for enterprise businesses.

Business and functional knowledge in Azure cloud solutions, Platforms and Services.

Proven success and experience in collaborating across engineering, business, and operational teams.

2 years demonstrated proficiency in executive level presentations and communications

Proven experience to quickly learn existing concepts and employ new techniques.

Ability to accommodate up to 10% travel

Good understanding of enterprise grade applications in terms of resilience, scale

Excellent communication skills and experience in collaborating in a multi-disciplinary environment.

Proven track record in the development and delivery of effective technical strategies and multi-year roadmaps

Strong problem solving, troubleshooting skills along with sound judgement and decision-making skills.

Demonstrable passion for continuous applied learning & development

Strong creative thinking and problem-solving skills with the ability to deal with ambiguity without stalling progress

Inherently curious, energized by large challenges, and interested in making a significant impact on a globally scaled business

Metrics and data focused and Passion for solving Customer Problems

Ability to build trusted partnerships and manage stakeholder expectations.

BS or MS in Computer Science or related field required; MBA is highly desired.

Preferred, not required:

Professional Training and Certification: PMP.

Experience in working on large scale global enterprise implementations with hands on experience in customization/configuration of solutions.

Excellent verbal and written communications skills

Describe the ideal candidate

The ideal candidate should have experience with in-depth knowledge of managing platforms and services, a solid understanding of customer engagement, as well as knowledge of Azure platforms. We seek your overall leadership on understanding customer requirement, service capabilities, design & frameworks for services, all combined to reduce costs, increase platform usage and effectiveness working in collaboration with the partner teams across the organization.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.