The opportunity

LifeWorks is on a mission to respond to the emerging trends impacting mental health and total wellbeing. Mobile devices, remote offices, the immediate and long-lasting effects of the global pandemic, and the need for employees and employers to find rewarding ways to commit to each other are drivers for our next evolution.

Everyone who joins LifeWorks benefits from the professional reward of working in a more agile human-centric framework and the personal reward of knowing the architecture you build, code you write, the product you release, and the service you provide is supporting the mental, physical, social and financial wellbeing of clients and millions of their employees around the world. We empower our people to make a difference and play a direct role in nurturing and growing our mental health-focused portfolio of globally consistent and locally relevant omnichannel solutions.

There are exciting times ahead, and we're looking for team members who share our enthusiasm, our drive, and our passion for improving business and improving lives.

At LifeWorks, we are always moving forward. Move with us.

Who we need

As part of our mission to impact 1 billion lives, we're looking for a passionate and visionary Product Manager who can bring end user insights, proven engagement tactics, but also empathy for our target audience.

Reporting to the Director of Product Management, you will be a subject matter expert ensuring the design and flow of our new mental health-focused product has the clinical resources and framework to be successful. You will be the voice of the customer, bridging the gap between their needs and what is currently being offered in the healthcare technology marketplace today. This is a future-forward position that places the needs of people at the heart of what we are building.

This position is fully remote, but you can choose to work out of one of our hubs in Toronto/Markham, Montreal, or Atlanta.

What's in it for you

Purpose, ownership, and influence. You are driven by the need to make a difference. At LifeWorks, we give you the chance to bring real-world solutions to life and make our vision for a people-centric continuum of care through technology a reality. This is a unique opportunity to scale your clinical and academic mental health expertise to reach millions. You will work behind the scenes on a deeply gratifying initiative that will empower the everyday person with technology-enabled access to life-saving support.

This is a role embedded in the Agile process, working in partnership with technical leaders (Product Owners, Engineers, Delivery Managers) and customer-facing teams. You will have the autonomy and the ownership to develop the direction for customer and end-user engagement by identifying the needs in the market and strategically leveraging your healthcare knowledge to position our product as the best and most effective option.

At LifeWorks, we have a proven history of successfully delivering wellbeing services in 150+ languages around the world. Joining us now as we embark on a digital-focused initiative is a chance to be part of the pilot, to scale this new product, to expand the portfolio you manage, and to ultimately move into a leadership role.