The Role 
Due to exciting developments within our organisation, we are seeking experienced, enthusiastic and highly motivated customer focused Private Patient Advisor to join our hospital team.  The post holder will be responsible for efficiently managing the private patient pathway within the hospital to ensure that all private patients receive the service they expect.  
Candidates will need to deliver a high standard of support to customers, be a motivating and approachable point of contact for the employees involved in the private patient journey to ensure operational excellence. Superb communication skills at all levels and computer and keyboard competencies are essential.
You will ideally have proven experience of working in an administration setting, and have the ability to organise and prioritise yours and other’s workload.  Healthcare experience will be a real advantage.

Attention to detail and team working is an important part of this role, along with the ability to use and analyse data.  Establishing and maintaining relationships with both internal and external stakeholders will be a key part of the success of this role. 

What you’ll bring with you
•    Proven track record of achieving targets whilst maintaining an outstanding level of customer service
•    Excellent verbal and written communication skills
•    Proficient computer skills to include Excel and Word
•    Experience working in a private healthcare setting is preferred

Benefits
•    Contributory pension scheme
•    Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
•    25 days’ annual leave plus 8 day’s Bank Holiday 
•    Private Healthcare and Life Assurance
•    Free onsite parking and a subsidised staff restaurant
•    Access to our employee Ramsay Discount Programme
•    Wellbeing centre and access to 24/7 employee assistance line
•    Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums​​​​​​​