It’s hard to understate the importance of Frontline Workers to the world economy and to our society. Yet, often times this critical workforce is underserved by technology. The Modern Workplace Transformation team deeply understands and respects that in order to digitally transform business processes and industries, we need to deliver to our customers the best in productivity tools tailored to the unique needs of Frontline Workers.

We seek to build a fast-paced, innovative environment with leaders who are both strategic and passionate about delivering results through operational excellence. We will succeed when our customers and partners succeed. We do so with strong cross-organizational collaboration and deep customer and partner empathy. We are focused on driving innovative solutions and business models, applying Microsoft’s groundbreaking technologies, to industry’s most challenging problems.

This is a people management role responsible for driving Growth, Usage and User delight. In this role, you will create the vision for innovative scenarios that will drive discovery and engagement, identify high ROI investments to mobilize that vision and lead the product execution to achieve great things for our customers and partners. You will be extremely data driven in your approach and strategic in your efforts. You will apply creativity to expand the top of the funnel with compelling partnerships, as well as organically through the product. You are the model of cross-organizational collaboration and influence. You will work directly with internal and external partners and customers to deeply understand market insight and translate that insight into product features and roadmaps that enable Microsoft’s world-class sales field to meet the needs of our top customers.

Responsibilities

Responsibilities

• Regularly assess the current state of industries and work across the org to shape overall feature investments and growth plan evaluating where to pivot or invest
• Be influential with partner and start-up landscape in the Front Line Worker space collaborating with Business Development, Ecosystem, and Marketing teams to build solutions that embrace third parties.
• Own communicating to and influencing product roadmap and status to leadership and partner teams within and outside Microsoft
• Represent Microsoft at key industry events and executive customer meetings
• Partner directly with key customer accounts and account teams to close and grow the M365 businesses

Qualifications

Qualifications

• 15+ years of related product development experience shipping multiple projects
• Experience driving Growth strongly preferred
• Exceptional UX and UI instincts with deep customer empathy
• Ability to think simultaneously about the ‘big picture’ landscape, with an attention to detail that ensures execution success
• Skilled at prioritization, creating order and marshalling resources towards achieving a common goal
• Ability to design and evaluate potential business models and understand financial implications of product decisions, including preparation of return on investment analysis and P&L models
• Experience working across a range of teams that are both technical and non-technical – i.e. engineering, sales, marketing, finance etc.
• Exceptional, authentic, caring people leader with experience hiring and growing top talent

#MWT

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.