Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience working with internet technologies and related policy and regulatory environments.
• People management and mentorship experience.

Preferred qualifications:

• Policy experience, with knowledge of the technology sector and key policy challenges affecting the internet, including; intellectual property, free expression and online safety.
• Experience working for or with Data Protection authorities, EU regulators, or government agencies.
• Experience working with a broad array of cross-functional stakeholders; influencing, and negotiating.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

We are leaders in balancing competing interests, including reconciling global implications, local laws, human rights frameworks, technical innovations, operational scalability, and product values. We are the strategic advisors for global regulations around content moderation and we have deep expertise in both local and global trends in legislation and content requests from governments, rightsholders, and users around the world.

We handle issues relating to: Right to be Forgotten, GDPR Right to Erasure, DPA requests, Violent Extremism, Defamation, Privacy, Requests under local law, etc. Our team has to balance respecting local laws with protecting user expression and ensuring the law is not used to persecute minority or underrepresented groups. We create policies, analyze the requests, create more efficient operations, and educate the company and the world on trends.

This role may involve occasional off-hours coverage rotations. This position will include reviewing sensitive content.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Serve as a Manager directly managing other team members; coach, support and motivate the team to achieve high quality results.
• Analyze policy and legal challenges facing technology platforms and make recommendations on how to address them.
• Collaborate with cross-functional teams for a variety of Google products to ensure legal policy analysis and recommendations consider all teams’ perspectives.
• Resolve high-profile policy escalations from users, governments, and internal stakeholders.
• Collaborate with Attorneys, Public Policy Managers, Trust and Safety teams, and Engineering to create strategies and execute on policy-related challenges.