Minimum qualifications:

• Bachelor's degree or equivalent practical experience
• Experience working in internet technologies, policy and regulatory environments, and with work regarding the internet, free expression, online safety, and content moderation
• Ability to speak and write in Danish, Finnish, Norwegian, Icelandic, or Swedish fluently

Preferred qualifications:

• Experience working for or with Data Protection Authorities, Regulators, or Government Agencies
• Experience influencing, working, and discussing with a broad array of cross-functional stakeholders
• Policy experience, with knowledge of the technology sector and key policy challenges affecting the internet, including free expression and online safety
• Experience using data and technology to solve complex business challenges, with the ability to exercise sound judgment

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

We are leaders in balancing competing interests, including reconciling global implications, local laws, human rights frameworks, technical innovations, operational scalability, and product values.

We manage issues relating to: Right to be Forgotten, GDPR Right to Erasure, DPA requests, Violent Extremism, Defamation, Privacy, Requests under local law, etc. Our team has to balance respecting local laws with protecting user expression and ensuring the law is not used to persecute minority or underrepresented groups. This may include developing/launching policies and processes to scale requirements from upcoming legislation regarding content moderation issues (like violent extremism, copyright, defamation, or data protection).

In this role, you’ll manage legal removal requests (including government requests) from receipt to resolution, which entails reviewing and processing online content based on internal policy.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Analyze policy and legal challenges facing technology platforms and make recommendations on how Google should address them.
• Develop, launch, and enforce scalable policies and processes for managing legal content removal requests from the Nordics, and drive innovation regarding best practices for implementing such policies.
• Partner with technical teams to drive and coordinate the development and maintenance of Legal Removals tools and processes.
• Engage and communicate with users, governments, and other internal and external stakeholders on policy issues, and resolve high-profile policy escalations to ensure legal policy analysis and recommendations consider all teams’ perspectives.
• Review or to be exposed to sensitive content (examples: hate speech, violent extremism, etc) and may involve occasional off-hours coverage rotations.