Job Description

You'll be required to provide full secretarial and administrative support; ensuring the highest levels of speed, accuracy and decision-making at all times to help manage the Directors’ demanding workloads.  Examples of the types of activities you'll be involved in are:

• Arranging and prioritising appointments and coordinating meetings in line with the Group’s hybrid future ways of working approach,
• Manage inbound correspondence (email, Teams etc) and prioritise and action this as necessary. Respond to correspondence without reference, by prior agreement with the Directors
• Ensure papers and documents and briefing papers are produced and / or reviewed in advance of meetings, liaising with other teams/ offices where necessary
• Gather and provide information on a wide range of topics, including material for various Committees and legal entity Boards
• Minute taking at key meetings as required
• Smooth day to day running of operational activities e.g. HR online, holiday planner, structure charts, reporting and key records etc
• Administer HR processes with the utmost discretion
• Organise travel itineraries
• Organising events, off-sites and conferences
• Identify, recommend and implement changes to operational procedures, to improve efficiency and service quality of Group Internal Audit

We're looking for the following skills & experience:

Essential:

• Experience working as a Personal Assistant in a large, corporate environment with a track record of supporting Directors at Divisional Executive Committee level
• Very strong organisational skills, with the ability to prioritise and work independently
• Good verbal and written interpersonal skills and excellent relationship management
• Discretion and trustworthiness and adherence to LBG’s values
• Strong organisational awareness and an ability to learn quickly
• A track record of providing excellent service
• Ability to professionally represent Group Internal Audit with a wide and diverse range of internal and external stakeholders
• Strong Microsoft Office skills and good attention to detail

Desirable:

• Background in financial services

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.