What you can expect from us

• A collaborative and informal environment.
• Managers and squad members who invest in your professional and personal growth.
• Passionate and imaginative technical teams to work and collaborate with.
• A forward-thinking leadership team that puts confidence in you and gives you the autonomy to deliver what the business needs.
• We encourage new ideas to help keep us moving in the right direction and have design authority meetings to give you the chance to excite us with your ideas.

In this role, you can expect to                                                                    

• Work autonomously in dealing with tickets as they arise and providing a high level of customer support throughout.
• Work closely with your agile squad to highlight issues and mitigations that could be applied to improve an application.
• Liaise with internal customers from all levels of the business, ensuring they are kept informed throughout the support process.
• Follow our agile way of working by attending stand-up’s, sprint reviews and retrospectives.
• Develop your skills and expertise in web solutions engineering by delivering development tasks and utilising training resources.

You should apply if                                                                                    

• You have a passion for tech and want to learn new things.
• You can communicate effectively with internal customers of all levels.
• You have previous experience working in a support or development capacity with technology (from education, personal projects or career) - experience in T-SQL will be particularly useful (although full training will be provided)
• You want to forge a career in a technical I.T. role
• You love to support people and ensure they have the best possible experience.

What we can offer you

• A very competitive salary with an excellent benefits package
• 25 days holiday, plus 8 days bank holiday
• Flexible working, 2 days in the office a week
• 15% store discount, 30% club individual restaurant discount
• Free parking
• Double discount weeks
• Highly subsidised restaurant onsite with our own Michelin Star Chef!
• Subsidised Costa onsite
• Discounted gym membership
• Charity fundraising events
• Educational sponsorship
• Enhanced maternity/paternity leave
• Long service awards
• Reward & recognition
• Online discounts at over 150 retailers and cashback on shopping, holidays, insurance and more!