What You'll Do:

Global Due Diligence and Financial Crime Program:

• Day to day management of the Global Due Diligence Program and financial crime processes. Ensuring global alignment whilst implementing local regulatory requirements as well as internal governance standards

Operational Efficiency:

• Identify key optimisation areas to improve processes and the user experience to gain efficiencies and reduce customer friction
• Conduct cross-training across the Compliance Operations Team to achieve optimal levels of efficiency and to maximise productivity, enabling business SLA’s for client on-boarding to continuously be met

Organisational Transformation

• Develop and implement the Quality Control Frameworks to ensure Xe maintains consistency and accuracy whilst striving for continuous improvement of the Compliance Operations function

System Implementation:

• Support the implementation of new systems that directly impact the Compliance Operations Team to help improve customer experience and operational efficiency
• Ensure change is implemented in a timely manner whilst maintaining effective processes for the Compliance Operations Teams

People Management and Training

• Ensure Compliance Operations team members are adequately trained enabling them to work within the financial crime environment including but not limited to AML, Counter Terrorist Financing, Financial Sanctions, Anti-Fraud etc.
• Mentor and coach junior team members; maintain a high performing culture by ensuring that an effective performance review is operated in line with guidelines, including setting objectives, personal development planning and performance standards with all direct reports

Governance and Management Information:

• Design and report, on a monthly basis, a consolidated view of the capabilities and results produced by the Compliance Operations Team enabling the Compliance Leadership Team to set strategic direction
• Responsible for presenting MI to senior management including relevant commentary
• KPI Management and reporting on the Compliance Operations Team

Relationship Management:

• Manage escalations from internal and external stakeholders
• Develop and maintain an open and positive relationship within internal and external parties as necessary such as regulators, auditors

Compliance Culture:

• Create a customer-focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience

Requirements

Essential:

• A minimum of 3 years’ management experience within a FX/Payments industry or within a similar regulated organisation
• A demonstrable understanding of legal/regulatory compliance surrounding the compliance operations function of at least 5 years
• Ability to identify, mitigate and communicate risks and to address compliance issues where they arise and where necessary, reduce the impact to the overall client experience
• Create a customer-focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience
• A self-starter with decision-making capabilities who drives results through leadership, people, communication and influence

Desirable:

• Expertise in using tools such as Compliance Catalyst, Actimize and Accertify
• ICA Diploma or Advanced Certificate in AML/Financial Crime, ACAMs

Benefits

• Competitive market-based salary
• Discretionary bonus
• Medical
• Additional day of annual leave per year of service
• Discount gym membership
• Opportunity to be a part of the Euronet Employee Share Purchase Plan (ESPP) and
• Flexible working