Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero has invested heavily in its backend business support systems to drive and automate the business. In order for us to continue to grow and realise the investment that is made we need to ensure we produce high quality solutions that can be released with confidence and in a timely manner.

What’s the role? You will be managing System Analysts and Consultants that work with one or more business teams, driving a culture of professional development, performance and open communication.

You will be responsible for supporting your direct reports in becoming awesome Xeros, empowering them to deliver high-quality solutions, to hone their analysis and consulting skills, and foster the growth of a global corporate organisation.

You’ll also work alongside Product Management and fellow People Leads to drive automation and scaling initiatives that enable the success of the Enterprise as a whole.

Your role can be summarised by you do what is needed for your reports to be successful in their teams, and for their customers’.

Our People and Finance Systems team work with a range of best-of-breed Cloud products to deliver functional and elegant business solutions.

We work closely with the Corporate Business Teams at Xero to plan and deliver the automation and scalability that supports Xero’s growth globally.

We are committed to agile planning and ways of working. This ensures that we’re working on the right initiatives at the right time, and that outcomes match expectations.

What you'll do :

• Engage with People & Finance teams to build close relationships and ways of working together.
• Champion principles and practices that make it possible for our teams to get great work done, while promoting a safe environment for people to experiment and learn.
• Attracting, recruiting and retaining capable individuals, building on and complementing the diversity of our team.
• Encouragement and goal-setting for professional development across the team.
• Role-modelling exemplary leadership, supporting and growing maturity and the next generation at Xero.
• Act as an escalation point for issues or challenges that the team are facing.
• Build strong relationships with key stakeholders across the portfolio, and business generally.
• Assist with implementing and customising practices that are appropriate to the Portfolio and Team.

What you'll bring with you :

• High EQ. You are self aware, self regulated, motivated and empathetic with great interpersonal skills
• Relationship building. Successfully builds trust and credibility with direct reports, and stakeholders across all levels of the business
• Leadership and coaching. Be the coach; provide feedback and technical mentorship to the team, encouraging best practices;

share knowledge within the team and wider teams

Growth mindset. Has a growth mindset understands that competency is not fixed but is enhanced through dedication and hard work.

Demonstrates a love of learning and resilience to adversity that is essential for great accomplishment

• Experience of managing teams using modern leadership techniques
• Proven ability to navigate areas of conflict in an open, positive and proactive way
• Previous leadership experience, where you have acted as an escalation point
• A solid understanding of modern workplace technologies, and collaborative tooling.
• An understanding of Enterprise Support & Governance frameworks
• Experience of managing software development and / or other teams using Lean-Agile techniques.

Why you should become a Xero It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life.

We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary.

We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.Please note that we currently require all employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.

Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine if any reasonable accommodations can be provided to ensure their role can be performed safely whilst the restriction is in place.

Please include a cover letter in your application, telling us why you’re a great fit for this position.