• Permanent, Full Time position
• Monday to Friday, 08:00 – 16:30

We are looking for an admin superstar, to join our existing Patient Administration Coordinator team at the Patient Service Centre, Auckland District Health Board. A rewarding opportunity to contribute and make a difference, to the health of our greater Auckland population.

About our department

Our Patient Service Centre (PSC) unit provides administration support to the clinical departments, by managing their external referrals, outpatient clinics, receptions, surgical procedures and follow-up appointments. We are a large team and collectively make about 850,000 outpatient appointments and over 300,000 surgical bookings per year. 

About the role

In this role, you will be working for the adult surgical booking side of PSC. We’re a large, enthusiastic and friendly bunch with a great team culture and can do attitude. Arranging surgical procedures for the Woman’s health, Gynaecology service, your new role plays a pivotal part in a patient’s surgical journey.

The role is fast paced and requires proven administration experience, high levels of attention to detail and most importantly strong technical computer skills. You will:

• Work closely with the service managers, clinical leads and other internal/external departments, adhering to ministry of health requirements
• Be using electronic system applications and waiting list reports to book our patients in their required time frames
• Be the main point of contact for our patients, displaying empathy and cultural competence in all that you do

Click here to view the position description

About you

In order to deliver the highest quality, customer service to our valuable patients. You will need to have the right can do attitude. You will also need:

• To have excellent communication and interpersonal skills, to deliver a patient focused booking
• To display resilience and flexibility. Keeping up with today’s forever changing environment (Covid-19) can be a challenge!
• To be a fast learner, great multitasker and be able to think on your feet
• To have a great sense of humour, in order to be a good team fit 
• This role also presents a future opportunity to work from home, one day each week

This role is covered by the PSA Clerical & Admin MECA and the annual salary starts at $54,178 + an additional pay equity increase of $2,500. = $56,678

To express your interest, please submit your online application, by attaching your updated CV and Covering Letter. Also stating why this particular role is of interest to you. Previous experience working with CMS, PIMs and PHS is advantageous

Please note that this position is only open to NZ citizens, residents and long term work visa holders. This vacancy may close earlier, if we receive a high number of applications so please act quick!

To help guide you through your candidate journey,please click here to details about our recruitment process