Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner

Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third-party agents

Resolve issues, assess customer needs, and coordinate all order-related activities in partnership with the Project Support Centre, delivery companies, vendors, and service providers in a timely and professional manner.

What sets us apart?

Health and Dental Benefits for Full-Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement