• Based in our Christchurch office
• Overnight shifts - 11pm - 7am
• Penal rates offered

We are currently recruiting experienced Registered Nurses and Paramedics to join our Healthline team.

About the role - Atu mo te mahi

Tele-health is an evolving and dynamic area of the health sector. We use advanced technology and decision support software in conjunction with the ability to upload images to enhance the tele-triage experience. You will use your extensive clinical experience and be supported by our robust clinical guidelines and systems. This is a unique opportunity to utilise your clinical expertise, education and communication skills, in the innovative area of tele-health. You will have full support, training, supervision and coaching from our clinical leaders.

About you - Pehea koe:

• You'll be a Registered Nurse with a current practising certificate (NZRGON, Dip.CpN or BHS Nursing) or Paramedic with current authority to practise (Registration pending in 2021)
• Background in general acute nursing/paramedicine with two years' post-registration experience
• Two years minimum experience in primary care, acute care or triage assessment
• Great listening and communication skills and confidence with technology
• Focus on outcomes, planning, and service delivery
• Connecting in with our priority communities is essential and a high degree of cultural awareness and empathy is required. Korero Maori or talanoa in Pasifika languages is also highly desirable
• Eligibility to work in New Zealand

About us - Ko wai hoki

Whakarongorau Aotearoa are privileged to provide the people of Aotearoa with professional, quality advice, support and information across a range of health and mental health services (including Healthline, the COVID-19 Healthline, Quitline and 1737). We do this 24 hours a day, seven days a week across seven digital channels - a free digital virtual support network. We manage inbound and outbound call centres in Auckland, Wellington and Christchurch as well as remote teams working from their homes across the country.

It's a fresh, connected approach to healthcare that helps millions of people across the country.

Whakarongorau Aotearoa's head-office is in Auckland.

Our culture

Our culture is one of inclusion, and our staff are passionate people, each driven to contribute to better health outcomes for the people of Aotearoa - especially our most vulnerable communities. They are from diverse cultural backgrounds, and our organisation is focused on hiring kaimahi who live and work in the communities they serve - an ability to connect with staff from a wide array of backgrounds is essential.

Whakarongorau Aotearoa staff work collaboratively, improving the health of our communities with a focus on quality, personal leadership and accountability in their work with external stakeholders, their partners, communities and with each other.

Our values - O Tatou Uara

Our ambition is to virtually support people of Aotearoa to stay well and connect them seamlessly with care when they need it. Our values underpin all we do, and how we do it and we're looking for people who align naturally with these values.

• Do the right thing - Mahia te mea tika
• Motivated by quality - Hihiri e te kounga
• Passion for better - Ngakau nui ki te pai ake
• Shoulder to Shoulder - Pokohiwi ki Pokohiwi