This is an opportunity to own and drive business in the Hamilton area, working with existing and new customers. As a Sales Representative on the Outside Sales team, you will spend your days on the phone and on the road, gaining insights, into the wholesale HVAC/Plumbing or mechanical needs in your territory  You will actively pursue opportunities and earn an uncapped commission as you meet and exceed your quotas, working in collaboration with our Inside Sales team.

What’s in it for you

A collaborative team with a customer-focus. We work closely together, sharing responsibilities, supporting each other every day. You will feel welcomed as part of a place that feels like a home away from home. We prioritize customers and are taking the wholesale experience to the next level, rapidly responding to their requests for accurate, competitive quotations and product information.

Professional development. You will be mentored and trained on our products, sales process, our customer service standards, and how to interpret and respond to requests from prospects. You will gain exposure to preparing quotations and orders. With access to unlimited learning opportunities, you will have the chance to grow into a Sales or Quotations role and beyond.

What you will do:

• Learn . You will participate in initial and ongoing training and coaching to build your product and industry knowledge.
• Plan . You will prioritize prospects with high potential, and reach out via phone, or email. You will schedule visits, find prices, products, and opportunities to meet with customers and secure new business.
• Respond. You will complete customer quotes as soon as possible, maintaining open lines of communication, and keeping them up to date on requested orders, company changes, vendors, new products and specials, promotions and counter days. You will assist and resolve any concerns, questions, or issues they are experiencing.
• Analyze . You will input and maintain accurate call information on weekly, monthly, and quarterly call sheets and reports. You will compare orders to sales month-over-month; and year-over-year.
• Solve . You will determine potential actions to resolve any decrease in orders, collaborating with your supervisor, inside sales, and other teams. You will review the Accounts Receivable sheet for  past due invoices and work with customers to resolve issues and obtain payment.
• Process . You will maintain and submit call sheets, expense reports, and other relevant documentation in a timely manner.

What you bring:

• The experience. You have 2+ years proven success in commission-based sales or customer service or in the HVAC or mechanical trade. You have a history of meeting and exceeding your goals and objectives in an autonomous role.
• The motivation. You want to learn the sales and the business side of wholesale HVAC distribution. e. You can balance and prioritize competing tasks. You are comfortable learning and using technology, including our internal systems.
• The interpersonal skills. You are extremely comfortable taking in-coming and making outgoing telephone calls and traveling to customer sites. You are deeply committed to customer service, can build and maintain relationships with customers, vendors, and internal teams. You have excellent written and verbal communication skills.
• The flexibility. You can work evenings and Saturdays on occasion.