About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

The Division

The Greater Sydney Division integrates transport modes including trains, metro and buses; critical infrastructure and services to support Sydney’s growing metropolitan population and is projected to swell to over 12 million people within the next 40 years. 

The opportunity

We have a temporary fixed-term opportunity for an Operations Planning Manager to join the Chief Operations Office till March 2023. You will manage operational planning activities including multi-modal planning for changes to road and transport networks associated with infrastructure delivery and changes to the transport network in terms of systems and service changes.

What you will be involved in

Forecasting peak demand periods on the network as a result of short-term trip generating activities that occur periodically throughout the year. This role will also be responsible for preparing plans that identify and manage impacts to our customers and coordinate the functioning of the traffic and transport network across New South Wales to enable the efficient movement of goods and people. A positive customer experience and contribution to national, state, and regional economies is the primary purpose of this role.

You will also:

Plan for real-time management of changes to multi-modal transport services in Greater Sydney associated with infrastructure delivery, permanent and temporary changes to networks and services.

Continually scan short term horizons to identify key risks/disrupters to typical customer journey conditions and develop potential operational responses in consultation with other branches within Greater Sydney Operations

Lead the development and review of seasonal plans to ensure that Customer Journey Management/TMC remains in a high state of operational readiness as the state’s centre for transport management and coordination and traffic operations.

Develop operational strategies and plans that take into account the role of the Customer Journey Planning Operational Change with regard to new and emerging technologies, population and demographic growth, government goals, and service partner capacity and capability.

About you

This role operates with a high level of autonomy within the requirements of the agreed work plan and establishes their operational priorities in consultation with the Director Project and Service Changes. You will be fully accountable for the quality, integrity, and accuracy of expert advice provided.

A successful candidate will have demonstrated experience in traffic operations, traffic flow theory, operational planning, data analysis/analytics. Additionally and ideally, you will have a sound understanding of the principles of road design, road network hierarchies, and the ability to interpret the output of road network traffic modeling.

It is essential that as an integral part of a customer-focused part of the business the successful candidate model the five ways of leading behaviours in all aspects of their professional engagement. A willingness to change direction without notice and assist the team with all relevant tasks is expected from the successful candidate.

Want to know more?

Please view a copy of the role description or for any enquiries, please reach out to Jackie Brillas on 0466 102 162.

Interested? 

Right now is an exciting time to join our team as we deliver an iconic $72.2 billion investment into future transport infrastructure and services over 40 years.

Be a part of something big. Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.  

Salary and Benefits

Transport Grade 9 ($138,670 - $155,309) + Super and employer contributions

Our Commitment to Diversity

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

How to apply

To apply for this position, please click apply, submit a resume and address the questions in the application portal.

Close date: 11:59PM Wednesday 6 April 2022 

​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Operations Manager, Temporary, Manager, Procurement, Operations, Contract, Management