About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

The Division

The Greater Sydney Division is redefining integrated transport choices to improve the lives of customers and communities, making Greater Sydney a better place to live, work and play. We have the single biggest place making opportunity at Transport in the coming years, reshaping Greater Sydney into a metropolis of three cities – Eastern Harbour City, Central River City and Western Parklands City - whilst also overseeing the Greater Sydney region as a whole.

Greater Sydney is focused on these three cities and delivering a joined-up transport network and services to ensure these cities become the places that their customers and communities really want.

The opportunity

This is a unique opportunity to join the Customer Behaviour Team, which sits within Greater Sydney Operations, as an Operational Communications Officer for the Eastern Harbour City precinct.

The primary purpose of the role is to support the operational communication team through the coordination and delivery of stakeholder and operational communication programs and development of associated materials. Further responsibilities include:

Support the wider Operational Communications team in the development and delivery of communication campaigns.

Liaise and work collaboratively with colleagues within Customer Journey Planning and across TfNSW i to collate accurate traffic and transport information for public communication.

Enhance project communication through the development of targeted traffic and transport communication key messages and materials.

Ensure communication materials are aligned with the Transport for NSW brand strategy and visual identity and any other relevant communication requirements.

This is a Temporary Fixed Term position to August 2023, and will offer a hybrid working arrangement incorporating WFH, and office days at TfNSW offices.

For more information on the position, you can view the role description here.

About you

The successful candidate will be an experienced Communications professional, having ideally worked in a large, complex, operational environment previously. Having worked in an operational environment, you will have a flair for interpreting and translating technical information into digestible material for your chosen audience.

You will demonstrate impeccable communication skills, both written and verbal, as you will partner with various internal teams to deliver communications campaigns for our customers.

We are looking for a strategic, creative, big-picture thinker, who can adapt quickly and manage competing priorities in an everchanging environment.

Formal qualifications in a relevant field are a bonus, but not essential.

Salary and Benefits

The salary for this position is Grade 7 ($106,086 - $118,816) per annum, plus superannuation, flex and leave loading. To read more about the benefits of working for TfNSW, click here.

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Ella Scotman at Ella.scotman@transport.nsw.gov.au

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Applications close 11.59pm Monday 2nd May, 2022.

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