Onboarding Specialist

Onboarding Specialist

Job Overview

Location
Wellington, Wellington
Job Type
Full Time Job
Job ID
95135
Date Posted
1 year ago
Recruiter
William Elizabeth
Job Views
197

Job Description

At Storbie, we love that independent businesses make our local communities diverse and interesting places. Every day our customers make a difference to the health and wellbeing of the communities that they operate in. We want it to stay that way and we are focused on helping them to stay relevant in ways that are achievable for even the busiest owner.  

We hire kind and good people that are driven to do well at work but are also inspired by other things too, with diverse hobbies such as rock climbing, running, music, art, acting, hosting high tea, or simply spending time with family and friends. We have fun and we work hard in a collaborative and supportive team environment.  

As a leading website provider in New Zealand and expanding overseas, our solution is proven. We’re ready to expand and that's where you come in.  

As part of a busy customer onboarding team, we need your help to ensure Storbie customers have a great experience through the website build process and are delighted with their finished product.

 Does this sound like you?  

  • You have a confident, positive personality and excellent interpersonal skills.
  • You are familiar with website content management systems (but don't need to know how to code!)
  • You have experience in a client-facing role.
  • Onboarding/delivery, project coordination or project management experience would be advantageous.
  • A high degree of initiative, adaptability and a willingness to step in and support others comes naturally.

A typical day might look like 

On a typical day, you can expect to have ownership of several website projects.

You will be the main point of contact for assigned customers joining Storbie. You would welcome them, take them through a consultation and build their beautiful, functional Storbie website.

You'll have no issue with jumping on the phone and communicating via email to retrieve required content and assets to move the projects forward. You'll do what needs to be done to ensure the customer is delighted with their website and has a great experience getting there.

You'll manage your projects in Microsoft Dynamics and help your team with project coordination tasks when needed.

In addition, you can expect to participate in regular knowledge sharing sessions, burger dates, and daily "tools down" team morning tea breaks.

 What’s in it for you?

  • Be a part of an incredibly agile company experiencing rapid growth taking us in an exciting direction providing ample career development opportunities.
  • Hone your skills to set yourself up for a career in project coordination or project management.
  • Work closely with an experienced and passionate team of good people that love to help each other to be successful.
  • Be part of a fantastic company culture that values work/life harmony.

Job ID: 95135

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