The Opportunity

 We have multiple exciting opportunities within the Central Coast and Newcastle region for Customer Service Attendants to join our Central & North team within NSW TrainLink.

 These customer focused roles ensure that the station is maintained to a high quality, safety standards are always met and provide a high level of customer service to our customers.  

The positions play a key role in leading and coordinating a broad range of station functions, including but not limited to, customer service and enquiries, station presentation including cleaning tasks, safety, booking luggage and connecting with train crew. 

A Talent Pool will be created for current and future temporary and permanent, full-time and part-time positions that become available with the Central Coast / Newcastle  region over the next 18-month period. If you are deemed suitable at interview and a vacancy arises in your preferred location, you may be contacted and asked to complete pre-employment checks.

 About you

 As a Customer Service Attendant, you’ll share our vision and ensure all your first impressions count, be friendly and ready to help, communicate clearly and be focussed on finding a solution while sharing your knowledge and working together with our customers and team to achieve the best outcomes.

 In addition, you will also possess an amazing attitude and thrive in a customer facing environment, love working on the frontline. You enjoy working in a rostered shift environment (24/7 and flexible to work in different Stations across the Central Coast and Newcastle) and want to be part of an organisation focused on making positive changes in the community and the everyday lives of our customers.