About Us:

Wickes was recently voted Britain's favourite DIY store by leading market research company Verdict. We have over 200 stores nationwide with ambitious expansion plans over the next 5 years. 

About the Role: 

An opportunity has arisen to join the Operations team in a challenging role to manage night teams across various departments.  You will work with the existing Operations Managers closely, reporting directly into the AGM.  

Who are we looking for?

• Someone with Management experience already working at Line Manager level or above.

• Flexible across the 7 day working week

• Ability to influence and work with the senior management team to inspire an already thriving team

• Enthusiastic approach to work, “can do attitude!”.  

• Displays winning behaviours.

• Someone who can recognise and promote Equal Opportunities & the organisations Diversity.

• Adaptable, Organised, time critical decision maker, strong forward planning skills. 

• Someone who can motivate a diverse team and drive engagement 

• Focus on continuous improvement in various areas of work environment

• Active listener who is able to adjust their communication style to their audience to get buy in from their stakeholders

• Someone who supports their team in their personal development journey and promotes learning culture

• Inspirational leader with coaching skills to promote the right behaviour at work 

Key Accountabilities:

• Ensuring all orders are picked accurately, packed adequately and dispatched on time.

• To ensure compliance to procedures in all areas of responsibility

• To provide leadership, coaching and direction to colleagues in all warehouse areas

• Monitor the cost of site consumables, and ensure efficiency and availability of this key cost line.

• To ensure that sales and profit targets are achieved together with the effective maintenance of operational standards in accordance with Company policies & procedures. 

• To act as a catalyst in identifying opportunities to improve business performance through active reviews of current process and procedure.

• To ensure that all orders generated from the Wickes website are fulfilled within the required time-scales, and the best standards and service levels. 

• To ensure, store deliveries are completed OTIF by adhering to site H&S regulations.

• Drive change within the operation, to further improve profitability and performance of the site.

• P&L responsibilities and understanding, reportable to senior managers.

• Providing support, guidance & performance management of the management team.

• Able to confidently manage external relationships with contractors and visitors on site and maintain key operational and customer service standards at all times.

In return you’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme (Share Scheme)

• Contributory pension scheme

• Subsidised Canteen

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

The purpose of the Warehouse Operative will be to carry out a range of warehouse duties as may be assigned by the Warehouse Supervisor or member of the management team for the effective and safe operation of the Warehouse facility.