The Anti-Trafficking and Modern Slavery safe house is an accommodation accommodating victims of Modern Slavery who are being supported through the National Referral Mechanism. Our aim is to support these individuals during their recovery and reflection period in order to assist them transitioning from victim to survivor. The support provided to our residents is tailored according to their needs and as such is very person centred concentrating primarily of the individual’s wellbeing. The Project supports primarily male adult victims of Modern Slavery and supports individuals of all nationalities, faiths and sexual orientation.

Key Responsibilities:

The role of Night Concierge will provide assistance with the Housing Management functions in our safe house and will be required to assess any out of hours referrals received and welcome new residents who often arrive in the early hours of the morning having been rescued from there situations only hours previously. The Role will also include ensuring the welfare and wellbeing of the residents over the course of the evening and at night where required.

Comprehensive training will be provided however the successful candidate(s) will be able to demonstrate:

• Empathy, patience and kindness towards others.

• Good customer services skills.

• The ability to prioritise their own workload.

• Proficiency in a range of IT packages including Microsoft.

• A knowledge around updating /managing support needs. 

• Experience working with a vulnerable client group.

• The ability to work in line with our Christian ethos.

• Good written and verbal communication skills.

Due to the nature of the service we are unable to disclose the exact location of the safe houses however the project is base in the Fylde Coast area of Lancashire. 

For additional information please feel free to contact the

Service Manager on: (M) 07423 723 514

In order to complete your application please download and read the job profile attachment on the left.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement.