Agile Working Options

Flexible / Variable Hours

Job Description Summary

Responsible for the day to day relationship of clients and internal stakeholders, including daily lending processes, providing the required client experience to cement LBG as the best bank for business. Responding to client needs to ensure excellence in service is delivered to our clients.

Job Description

The Agricultural Mortgage Corporation PLC (AMC) is a market leader in the provision of medium and long term secured loans to the farming industry in Great Britain. It aims to be the first choice for farm and rural finance on the basis of ambitious terms and quality of service.

AMC has a 1.00 FTE vacancy within the New Business Enquiries Team in Andover. The team is responsible for delivering £400m of loan enquiries and converting these to formal loan applications via our network of field based personnel. The team has a key role in developing lending opportunities to secure new and further business for AMC.  The successful candidate would be expected to demonstrate excellent communication skills and the ability to be able to negotiate effectively.  They would be expected to be a self-starter, team player and capable of operating in a busy environment.  A clear focus on delivering results is essential whilst also providing excellent customer service. The role is desk based and located in LBG Charlton Place Andover. The role involves telephone based sales (largely reactive but sometimes proactive) and may provide a route into a field based role.

The successful candidate will play a key role in developing and managing relationships with :

• existing and prospective customers
• AMC field-based personnel and LBG Agriculture
• AMC's introducer network including land agents
• other professional contacts

A good understanding of the Agricultural industry would be advantageous, but is not essential as we’ll give you full training and all the support you require to reach your full potential with an Induction Programme followed by 1-2-1 training.

AMC is a small ‘head office’ function and where possible we actively encourage and support our people to develop skills and experience across the business that supports a flexible workforce to effectively manage our work loads. You may therefore, from time to time, also be expected to carry out other duties, where the capabilities are the same and the role is of an equivalent level.

Our office hours are 9am to 5pm but we are open to discussions around flexible working to facilitate a working arrangement, suitable to both you and the business. We are committed to the principles of agile working and are proud of the industry recognition we have received, including Stonewall Top 100 Employer, Top 30 Employer for Working Families, and Times Top 50 Employer for Women and Gold Standard 2014 from the Business Disability Forum.

Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive work environment where all our colleagues can be themselves and succeed on merit.

Achieving Lloyds Banking Group’s vision of being the best bank for customers and meeting the Group’s risk appetite is dependent on every colleague demonstrating our core value of “putting customers first”. Join us and be part of an inclusive, values-led culture focused on making a difference. Whatever your aspiration, you can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

So if you have excellent communication skills, a real passion for accuracy and able to demonstrate great planning and organisational skills, ideally backed up by experience of using Microsoft Office applications we would welcome your application. In return for your hard work, we offer a competitive reward package; please see our careers website for more details.

Please note if we receive a large volume of applications the advertising may close earlier so don’t delay in submitting your application.Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.