Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The BT Mobile network is currently the best performing network in the UK, according to external benchmarking studies.  The IMS & Mobile Voice team is responsible for designing and capacity planning a network that supports over 30 million users across 2G, 3G, 4G, 5G, Wi-Fi & Fixed telephony.

As Network Design Specialist, you will have the opportunity to work across multiple technologies, from the newest IMS innovations to circuit switched technology.  You will be expected to deliver and maintain voice services across fixed and mobile for both Consumer and Enterprise Customer Facing Units (CFUs).

You will also be engaged in voice services, voice platform design and capacity management activities either as the Design lead or in a supporting role to projects or BAU work.  You will have the opportunity to help design and deliver the strategic direction of the Voice Network through interactions with Senior Management, CFUs and the Architecture community.

You'll have the following responsibilities

Responsible for detailed voice design inputs and outputs at a platform and service level.

Producing and maintaining good quality high level and low-level voice design documentation.

Representing the team on project engagements, contributing the team requirements and the team deliverables of the project from concept through to launch.

Communicating within the team, Senior Management and other teams where required summaries of project scope and its associated requirements.

Designing scalable and resilient voice solutions of the highest quality using the best technology to attract new customers and to ensure our existing customers have the best experience possible.

Monitoring and maintaining the capacity of the voice platforms and their associated interfaces that the team has responsibility for.

Plan and delivery in a timely fashion any require capacity upgrades, configuration changes and or migration activities as needed.

Working closely with test and operations teams and other stakeholders across Technology to ensure the best stability of our voice solutions.

Providing technical expertise and consultancy to the team and beyond.

Ability to support and coach individuals within the team on voice core design activities.

You'll have the following skills & experience

Made decisions in ambiguous situations using incomplete information or differing opinions (e.g., divided project team opinions or unclear deliverables).

Demonstrable experience in mobile voice network design roles.

Good communication skills that simply explain technical details to varied audiences up to and including Director level.

Ability to Work with multiple teams and vendors to drive network customisations to enhance features and functionality.

Collaborating positively with others in and outside BT to drive best solutions and practices.

Ability to develop an internal network of strong working relationships you can call on to assist with your role.

Active participation in strategy setting sessions.

Ability to align project plans and objectives with BT strategy and values.

Developed quotes /business cases and ways to avoid costs.

Advocating and applying technology where it has not been used previously.

Delivered results when the deliverables were unclear.

Tackled process/policy obstacles to delivery.

Benefits

Competitive salary +10% Bonus

25 days annual leave (plus bank holidays)

Option to join the Healthcare Cash Plan

Pension scheme

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!