Ponsonby Doctors is a brand new medical clinic located centrally in Auckland CBD. We are looking for full and part time receptionists to join our team. 

This is a fast-paced and busy environment where every day is different and interesting. You will have the support of a friendly & caring team.

As our front of house concierge, your role is to provide an outstanding customer experience for all our clients. This includes:

1. Being the “face" of the clinic - greeting every client, taking payment, managing their rebookings, ensuring they leave with a great experience!
2. Being the first point of contact for client enquires - Managing our online booking system, phone calls and walk - in enquiries.
3. Performing administration tasks - preparing client documentation 

The ideal candidate:

• Previous medical reception & admin experience preferred but not essential. Retail experience will be strongly considered.
• Strong people skills - friendly, warm, engaging, well presented.
• Highly energetic, confident and positive.
• Self-motivated and takes initiative to get tasks done.
• Able to prioritize well and multi-task (as you will be juggling a few things at once during busy times).
• Proficient in the use of technology, including common Microsoft and Adobe software. Should ideally have touch-typing skills.
• A proven track record in delivering an amazing customer experience

Full training will be provided.

There is opportunity for progression to a more senior /team leader role as our team grows, and to branch out to other areas of administration or healthcare assistance for the suitable candidate.

We are ideally looking for full time receptionist but will consider part time applicants to complement the team. Remuneration will be based on experience, skill set and strengths.