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The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in Human Resources, Training, and Communications business groups and help set the path forward for the end users.

This position reports to the Director, Business Partnership will manage a team of IT analysts.

Functional Accountabilities:

Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for HR, Training, and Communications business areas

Create successful relationships with business and being trusted advisors on issues and aspects related to IT

Achieve customer satisfaction with IT services related to the assigned business application portfolio

Analyze projects proposed by business units, and develop and implement a sound rationale for portfolio management

Possess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resources

Perform business analysis, and develop business plans and recommendations as required

Works with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.

Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and procedures

Collaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standards

Work collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as needed

Identify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategy

Perform project reviews to ensure that they align to Air Canada’s business and information security requirements

Ensure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibility

Provide technology specific financial inputs related to a key functional area

Maintain a healthy work environment including development of personal growth opportunities, coaching, counseling, and mentoring for reporting employees

Qualifications

A relevant University degree/technical certification, and/or relevant experience commensurate to the role

9-12 years of IT technology and operations in a large company 

These competencies are strong assets for this position;

Knowledge and understanding of all aspects of HR (e.g. recruitment, compensation, benefits, pension, payroll, training, etc.) and the HR technology industry

In-depth functional experience with an HRMS for large enterprise (i.e. Oracle PeopleSoft, SAP SuccessFactors, or Workday)

Knowledge of Canadian labour regulations and experience interpreting collective bargaining agreements (knowledge of US labour regulations an asset)

Knowledge of employee communications, investor relations, and community investment platforms 

Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions

Demonstrates openness and willingness to adapt to different and new ways of doing things 

Takes responsibility for the results and actively participates in the future direction of the organization

Exceptional analytical, organizational and communication skills

Results oriented with proactive and methodical approach to problem solving

Must be a team player with ability to work closely with diverse groups and working styles

Ability to establish and maintain effective business relationships

Flexibility and willingness to work extended hours, when required

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Mandatory Covid-19 Vaccination Required

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.