About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

About the team

The People Communications and Engagement branch connects, inspires and empowers the people of Transport to deliver on our strategic objectives and bring our cultural aspirations to life. Our team create and deliver strategy and plans that connect meaningful engagement activity to business outcomes, impactful and creative content and innovative campaigns. We tell Transport’s story, drive positive change and are helping to build a culture that puts customers at the centre, people at the heart and delivers outcomes for the greater good.

The opportunity

We have a temporary opportunity, up to 12 months, available for a Manager, Communications & Engagement to join our People Communications & Engagement branch.  The role will support the Project & Change Communications team in delivering communication strategy and plans which enable Transport to achieve its projects and change objectives.

Project & Change Communications team: this position plays a pivotal part in ensuring project and change programs across Transport are effectively explained, promoted and managed by creating engaging, meaningful content for use across internal and external channels.  In this role you will have a direct impact on making the experience of people at Transport a positive one and fulfilling Transport’s cultural aspiration of keeping people at the heart.  

This role will work closely with key business areas in leading the projects we support across People and Culture.  Your initial project focus will be catering to communications with staff returning to work via our Hybrid Working model.

Your role will be to drive development and implementation of high value, future-focused internal communication and engagement strategies to help team Transport deliver its strategic agenda while supporting the people experience. 

Key priorities/deliverables of your role will include:

Effectively manage a small team that can balance complex needs and priorities in an agile way while maintaining the ability to be proactive and innovatively meet future needs

Partner with the business to develop and implement communications and engagement strategies that support an agile way of working while delivering on specific business needs and priorities

Leverage your experience, knowledge of the business and critical thinking skills to provide strategic advice and guidance to leaders, partners and key stakeholders across the division

Manage and oversee the delivery of strategic communications and engagement activities in line with Transport’s vision, values and business priorities

Manage and oversee the development of engaging, impactful and targeted content that resonates with key audience groups, in turn, driving engagement that builds relationships and ultimately achieves business outcomes

Work in step with your peers and colleagues across the communications function to support shared success and attention to results

Please click here to view a copy of the role description.

About you

You are a diligent, authentic and collaborative team player

You have a proven track record in delivering successful internal and/or external change communication plans that have positively engaged and inspired large and diverse audiences

A natural self-starter, you build relationships easily and can work with multiple stakeholders with competing deadlines and conflicting priorities

You have a can-do attitude, excellent communication skills and solid experience operating both autonomously and under direction in a complex, customer-centric, fast-paced environment

You maintain a strong work ethic and have previous exposure to or awareness of political sensitivities and confidentiality in what you do

You’re a professional who models the highest standards of integrity and professional conduct

You will have strong written communication skills which allow you to support the development of communications and engagement plans and communications content

You will be comfortable managing and prioritising a high volume of requests as well as managing expectations of different internal stakeholders at the same time while tailoring approaches to the specific audiences

You will have a proven ability to establish and maintain effective working relationships and building sustainable networks

Tertiary-qualified in Communications, Journalism, Marketing (or relevant discipline), or equivalent experience.

Salary and Benefits

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

The salary for this position is Transport Service Grade 9 ($138,670 - $155,309) per annum plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

How to apply

To apply for this position, please upload your CV and answer the application questions within the online process.

Applications close: 11:59 pm, Wednesday 23rd February 2022

Temporary opportunities for ongoing staff - Please note, the release of staff is at the discretion of your manager, taking into account the needs of the business, ability to backfill the staff member’s role and/or impact of the staff member’s absence from the team. Staff are advised to discuss their intention to apply for a temporary opportunity with their manager before submitting their application.

​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Claire Minahan at CLAIRE.MINAHAN@TRANSPORT.NSW.GOV.AU. ​

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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