About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

About the team

The People Communications and Engagement branch connects, inspires, and empowers the people of Transport to deliver on our strategic objectives and bring our cultural aspirations to life. Our team create and deliver strategy and plans that connect meaningful engagement activity to business outcomes, impactful and creative content and innovative campaigns. We tell Transport’s story, drive positive change and are helping to build a culture that puts customers at the centre, people at the heart and deliver outcomes for the greater good.

The opportunity

We have a fantastic opportunity for a Manager, Communications & Engagement to work within our Greater Sydney portfolio, a key portfolio group for Transport for NSW. Your primary role is to drive development and implementation of high value, future-focused communication and engagement strategies to help team Transport deliver its strategic agenda.  

The role work across a complex, matrix-style environment and works closely with various stakeholders and business partners to drive the strategic direction and manage the development of impactful and targeted content that engages different audience groups. 

Key priorities/deliverables can include:

Partnering with senior leaders to develop and implement strategic communications and engagement strategies that deliver on specific business needs and priorities

Leveraging your experience, knowledge of the business and critical thinking skills to provide strategic advice and guidance to leaders, partners and key stakeholders

Creating and delivering engaging, impactful and targeted multi-channel content strategies that resonates with audience groups and drives employee engagement, customer outcomes and business improvement

With an understanding of digital marketing, you keep across all the latest platform trends and look for opportunities to produce creative and engaging content that tells a story with impact

You have the ability to quickly establish strong relationships with business partners and key stakeholders to influence and negotiate in the successful delivery of communications plans

Working closely with PC&E peers and colleagues to support shared success and attention to results

Lead a team of creative content specialists and oversee event delivery

Please click here to view a copy of the role description.

About you

You have a proven track record in creating and delivering successful internal and external communication plans that have positively engaged and inspired large and diverse audience groups.

A natural self-starter and team player, you build relationships easily and can work with diverse stakeholders with competing deadlines and conflicting priorities.

Managing a team of 3, current and previous people management and leadership experience is a must.

You have a can-do attitude, excellent communication skills and solid experience operating both autonomously and under direction in a complex, operational, fast-paced environment.

You have a strong work ethic and take a hands-on approach to creating and delivering multi-channel content.

You use data and feedback to inform and improve strategies, plans, channel selection and content.

You’re a professional who models the highest standards of integrity and professional conduct.

Tertiary-qualified in Communications, Journalism, Marketing (or relevant discipline), or equivalent experience.

Salary and Benefits

In addition to accessing flexible work practices, you will be joining a high-performing, talented team of communications professionals unlike anywhere else.

The salary for this position is Transport Service Grade 9A - 9E ($138,670 - $155,309) per annum plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

How to apply

To apply for this position, please upload your CV and answer the pre-screening questions within the online application process.

Applications close: 11:59 pm, Friday April 1, 2022.

​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Lauren Ilieff at LAUREN.ILIEFF@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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