About us

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

The Division

The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We leverage data and insights, implement new technologies, drive innovation and build partnerships to provide customer-centred solutions.

About the team

The Aboriginal Engagement team are experts in providing cultural leadership to connect people and build relationships between Aboriginal stakeholders, communities and Transport to deliver on our strategic objectives for transforming First Nations peoples’ aspirations and priorities into reality.

Our team collaborates, inspires and empowers the people of Transport to develop innovative strategies, plans and services that deliver meaningful engagement activity and outcomes to Aboriginal customers and that improves access to infrastructure, services, programs and grows NSW’s First Economy.

With a strong foundation in identity, community and Country, our team helps to transform the lives of the people we serve by giving a strong Aboriginal voice which puts customers at the centre and delivers outcomes for the greater good to enable Aboriginal people and communities to value and trust Transport for NSW.

*In this context “Aboriginal” refers to both Aboriginal and Torres Strait Islander peoples of Australia.

The opportunity

We have an exciting opportunity for a Manager Aboriginal Engagement to join the Aboriginal Engagement team within the Customer Strategy and Experience Branch.

Reporting to the Senior Manager Aboriginal Engagement Strategy & Greater Sydney, you will be responsible for managing key project relationships to ensure a quality and consistent approach with Aboriginal stakeholders across the Fast Rail Program. The role will manage a range of critical tasks to ensure strong working relationships are formed and project issues are managed. The role will work collaboratively across different program work streams for the implementation of a range of Fast Rail engagement initiatives and programs.

What you will be involved in

You will coordinate and promote a collaborative, consistent and transparent approach to Aboriginal engagement to facilitate the planning and delivery of the fast rail program.

You will work collaboratively with Aboriginal stakeholders to ensure strong working relationships are established.

You will identify and provide advice on key interface issues that could impact the fast rail program and provide support and advice where required to ensure their effective management.

You will implement the external engagement framework for Aboriginal stakeholders and ensure all workstreams are accountable for their inputs and their management of relationships.

You will identify and track key issues and risks associated with the planning, development and delivery of the fast rail program.

You will support supplier events and influence other internal/external engagement forums aimed at developing and engaging with Aboriginal suppliers or generalist suppliers to motivate and improve supplier diversity, performance and drive Aboriginal economic development and employment.

You will develop strong and cooperative working relationships with senior staff within TfNSW, other Government agencies, partners and stakeholder groups to facilitate the exchange of information and ensure a consistent approach and response.

About you

You are an Australian Aboriginal or Torres Strait Islander person.

You have demonstrated experience in Aboriginal community engagement and the ability to be an advocate for Aboriginal interests.

You possess demonstrated high level people management and communication skills with an ability to influence others and achieve cooperation with stakeholders in both the business sector and local communities.

You have strong collaboration skills and a track record of building and maintaining effective partnerships with Aboriginal businesses and suppliers.

You are flexible, with the ability to adapt to a changing and complex environment. You have worked tight deadlines and have a successful track record in delivering great customer experience outcomes

You possess a current motor vehicle driver’s license and a willingness to work outside normal working hours and travel on occasion.

Want to know more?

Please click here to view a copy of the role description. 

Apply today to register your interest!

Take a look at our application tips video series for lots of great information on navigating and acing the application and recruitment process here at Transport.

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Our Commitment to Diversity 

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

Salary and Benefits 

The salary for this position is TfNSW Grade 9 ($138,670 - $155,309 per annum) plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here. 

How to apply 

To apply for this position, please submit a resume and address the questions within the application.

Please note that a Cover Letter is not required.

Need help? 

For more information on how to apply for a role in the NSW Public Sector please click here.  

For any enquiries, please contact John Roberts via email at john.roberts@transport.nsw.gov.au

Closing date: 11:59 pm on Tuesday 26 April 2022

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

at least one dose of a TGA approved COVID-19 vaccine by 6 December 2021 and two doses by 7 February 2022; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Manager, Management