What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.
Food sets the standard for the rest of the store – getting it right means our customers choose to return again and again so it’s critical that grocery, fresh and produce are always available and looking their best. Your leadership will deliver throughout the day, every day.
Specifically, your role is to set the direction of travel in your area for the next 1-3 months.
What success looks like
There’s a lot to learn. Every day you‘ll be strengthening your existing leadership skills and adding new ones, here’s how:
• You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change.
• You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities
• You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter
• You will be developing yourself as the operational expert and acting as a role model for your team
• You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager
Job ID: 125053
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