Job Description and Qualifications
To provide customers of the company with the high standards of service the company’s reputation has been built upon, by effecting the efficient delivery of company goods and services, as, when and where required. To ensure the image of the company is upheld through their appearance as well as that of their vehicle in addition to their personal conduct at all times.
Nature and Scope
The job holder is LB & MB Distribution Driver in short as the THE DRIVER. In this job, the THE DRIVER operates the vehicle costing 270000USD and makes round trips with around 8-10 drops per day. The driving mileage would be averagely 5000-6000km.
本岗位的名称为客户服务专员，简称THE DRIVER。在该岗位上，THE DRIVER操作价值270000USD的车辆，每天送8-10家客户，每月的驾驶公里数约5000-6000公里。
On the morning of the trip, the THE DRIVER need to download and print out the trip information by PDT and follow the instruction from the centralized schedulers. Once out of the terminal, the THE DRIVER need to report any abnormal situation including tanker problem, customer site restriction, volume in-sufficient, traffic, and incident/near miss. After all delivery finished, THE DRIVER would load the tanker from ASU plant or Depot tanks.
早上出车前，THE DRIVER需要使用手持数据终端(PDT)下载行程信息，根据中央调度室指令进行送货。一旦离开配送中心，THE DRIVER需要随时汇报任何异常情况，包括槽车，客户现场，货不足，交通堵塞，事故及隐患等等，当所有送货任务结束后，THE DRIVER需要在工厂或配送中心将槽车装满货。
In this job, safety is the most important factor. The assessment for the THE DRIVER including Vehicle Accident Frequency Rate(VAFR), Lost Time Incident(LTI), number of incident and loss of the incident.
As the doorkeeper of the business working with the customers most closely and frequently, the THE DRIVER represent the image of the company. So the THE DRIVER should bring customer best experience and disciplined operation.
作为与客户接触最近最频繁的人员，THE DRIVER代表的是公司的形象，所以THE DRIVER应该给与客户最好的服务体验和最纪律化的操作
The most challenging part of the job is to perform the driving and delivery always consistently with standards, reduce distribution cost and meanwhile make customer happy as well.
1, To follow the procedures as defined in Distribution Manual.
2, To safeguard company and customers’ property assigned to them, or utilised in the course of their duties and report loss or defects immediately to the company.
3, To comply with Health and Safety law and all pertinent laws governing the driving of commercial vehicles carrying a hazardous substance or not. To take precautions to safeguard the company’s operator’s licence.
4, To report any competitive activity and information to the company as soon as possible.
5, Help company to collect customer information as soon as possible and as much as possible.
6, To promote the company’s products and services to customers, whenever the opportunity arises.
7, To provide holiday and sickness cover at depots when requested by an appropriate authority.
8, To repair customer installation as requested by an appropriate authority.
9, To operate a fork lift truck when instructed to by an appropriate authority.
10, Input delivery information into the PDT or computer.
11, Complete any paper work in professional manner such as trip report, installation checklist and vehicle inspection checklist.
12, To carry out any other reasonable task as requested by an appropriate authority.
Good defensive driving skill and employed as commercial vehicle the Drivers no less than 5 years with the License of dangerous goods transportation
The driver’s license is either B2 or A2.
The other criteria listed in the Drivers handbook—Selection and qualification.
Service oriented or good communication skill.
Have strong experience to understand the road in downtown area and can optimize route by themselves.
Please provide written verification of three years without major accidents by government before hiring process.