About us

Sydney Metro is Australia's biggest public transport project and first fully-automated metro rail network, connecting customers and transforming the way Sydney travels. Our new generation of driverless trains are fast, safe and reliable, and link with Sydney's existing public transport network to provide seamless journeys. Our 46 state of the art, fully accessible metro stations and precincts are designed to meet the evolving needs of our customers and communities.

With the Northwest line already in operation and works well underway on the City & Southwest, West and Western Sydney Airport lines, Sydney will enjoy a fully operational Metro network by 2030.

The opportunity

We have an exciting opportunity for a Knowledge Management Systems Coordinator to join the team. The role will be responsible to oversee and coordinate the day-to-day operations of the Sydney Metro Knowledge management system and framework under the strategic direction of the Senior Manager, Knowledge Management. The role will coordinate all aspects of business process ensuring that processes adhere to relevant legislative and commercial obligations and to assist effective decision making and knowledge sharing.

The successful applicant will also be involved in the following:

Administer the Integrated Management System (IMS) and other knowledge management tools to ensure suitable system development, implementation, maintenance and communication across the organisation

Monitor assurance processes to support system alignment with relevant policy, standards and procedures, and to ensure that our knowledge systems are fit for purpose for large scale complex infrastructure and asset projects, including the capability to identify and manage all risks and to complete performance reporting and incident management investigations

Coordinate (including preparation of) the review and amendment of existing IMS documentation and the development of new documentation, as required, for the continual improvement of the system to achieve quality outcomes

Provide process analysis and documentation services to assist in process improvement initiatives

Coordinate and manage the development and implementation of a repeatable and efficient process and periodical review of knowledge content and processes

Work collaboratively across the business to drive a culture of knowledge sharing and learning by raising awareness, coordinating training for knowledge management systems and evaluate the effectiveness of training provided, making changes as necessary, to ensure training is relevant and effective

Prepare internal and external audit documentation and coordinate schedules for the relevant Working Groups to ensure compliance with business management system requirements

Please click here to view a copy of the role description.

About you

To be successful in this role, you will have previous experience in a knowledge management role.  A background in a project environment will be highly regarded. You will be a flexible team player who thrives in a fast paced environment. Attention to detail, being adaptable and a can do approach are essential. You possess excellent interpersonal, communication and relationship building skills.

Essential requirements

Tertiary qualifications in Engineering, Science, Information Technology, Business

Salary and benefits

The salary for this position is Transport Grade 8 ($120,423 - $134,782) per annum plus superannuation and leave loading. 

For more information on Employee Benefits at Sydney Metro please click here.

Interested?

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

This is a fixed term, full-time opportunity until 31/12/2022.

To apply for this position, please submit a resume and answer all questions within the online application process.  

 Applications close: 11.59pm, 12th March 2022

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We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Maren Steed at MAREN.STEED@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Metro.

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro. ​

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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