About Us

The Neve Jewels Group comprises three leading diamond jewellery brands with a strong presence both internationally and in the UK. With exceptional growth over the last few years, we are on a mission to reshape and disrupt the diamond jewellery industry by being Europe’s only digital first jewellery group.

Due to the success of our business in Australia after launching our showroom in Sydney, we are now recruiting for a Jewellery Sales Consultants to help springboard our growth in Melbourne, Sydney, Perth, Brisbane & Auckland and lead our Australian mission in becoming Australia’s best online jewellery retailer.

For further brand information please visit:

www.austenblake.com | www.diamondsfactory.co.uk | www.sacet.com

The Opportunity

We are looking for an extraordinary individual with a passion for jewellery, luxury and the environment whilst ambitious enough to consistently strive to exceed all targets on a full time position. A professional, polite, friendly and tactful approach with a strong background in jewellery is a must.

We have ambitious plans and a huge amount of energy within our teams to achieve our goals.  

What we’ll love about you

• Delivery of a consultative diamond education and organisational overview
• Effective management of a CRM system
• An intelligent thinker
• Someone that’s fast on their feet and efficient
• A team player and contributor
• Comfortable with the use of technology (social media, emails, web etc.)
• Be effective in dealing with client enquiries face to face, over the phone, via email, video consultations and live chat.
• The ability to maximise every sales opportunity in a target driven yet highly supportive environment
• Highly organised, motivated and ambitious
• The ability to build rapport and maintain long term client relationships
• Has a positive approach to development.
• Highly motivated
• Understands operational excellence
• Excellent communicator
• Knowledgeable with jewellery and diamonds
• We’re a small team; everyone needs to work and support one another. You’ll be rewarded with a real understanding of how your work has impacted the business.
• We care and respect each other, and look for those who do the same whilst building and maintaining relationships with others.
• Building the Austen & Blake culture is important to us, and we look for those who are passionate about what we are doing, contribute to this and eager to join us on the journey.

What you will love about us

Aside from the role, the people, and our culture, we have a few other things that makes Austen & Blake a pretty amazing place to be:

If you choose to work with us, you and your family and friends can frost yourselves with our generous staff discount.

• Fancy an extra day off on your special day. We give you a day's leave (in addition to your 20 days) on your birthday. Celebrate in style! 

• We want you to learn and grow with us and if you are with us for over 5 years you receive an extra day’s holiday for every year of service up to a maximum of 25 days.

• We are passionate about your growth and throughout the year want to understand your development through personal development guided conversations. We host various personal and professional learning opportunities.

• We are always on the lookout for talented people to join the Diamonds Factory team. If you recommend someone for a role we are recruiting for, and they are successful, you will receive $1000 once they complete their 3-month probation.

• Recognising others success is important and Our Simply the Best recognition programme shines a light on those successes no matter how big or small.

BENEFITS

• Competitive Salary
• Opportunity to grow your career with the company
• Performance Incentives
• Employee Discounts

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
  
  
• How many years' experience do you have as a Jewellery Sales Consultant?
  
  
• Do you have customer service experience?